BIANCA TATE

• Provided high-end customer service, ensuring an upscale experience for clientele.
• Assisted guest with their cigars and whiskey selections, offering knowledgeable recommendations.
• Managed lounge reservations and VIP bookings for special events.
• Processed invoices and managed payment transactions accurately.
• Maintained inventory records and coordinated with vendors for restocking supplies.
• Handled administrative duties including scheduling staff and responding to customer inquiries.
• travel for exclusive whiskey and cigar restocking.

• Managed lawyers' email and calendars, scheduled appointments, and coordinated conference calls.
• Handled correspondence with other law firms and legal professionals.
• Assisted with litigation documentation, including motion records, affidavits, and court notices.
• Organized travel arrangements (flights, hotels, car rentals, and conference registrations).
• Maintained office efficiency by ordering supplies, coordinating couriers, and overseeing administrative duties.
• Conducted legal research and assisted in case investigations.
• Provided front desk support, answering calls, greeting clients and directing inquiries.

Supervised hiring, training, and scheduling of employees.

• Managed high volume cash transactions and financial reconciliation.
• Handled VIP reservations and customer relations, ensuring a premium experience.
• Maintained an organized lounge environment and upheld legal alcohol services regulations.

• Oversaw recruitment, training and development of sales associates.
• Managed store operations, visual merchandising, and customer service excellence.
• Built positive client relationships to maximize sales and retention.
• Monitored inventory, managed cash transactions, and ensured loss prevention compliance.
• Created and managed employee work schedules for efficient store coverage.