Bianca Speirs
Toronto,ON
Summary
Accomplished professional with a strong work ethic and proven problem-solving skills, honed as a Restaurant Associate at Lake of Bays Tacos & Guac. Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, organized environment. Successfully built rapport with clients, leading to a 20% increase in repeat business through effective communication and teamwork.
Overview
6
6
years of professional experience
Work History
Babysitter
Various
03.2022 - Current
- Supported academic growth by assisting with homework assignments and enhancing comprehension.
- Taught children to organize toys, wash hands, and share, fostering responsibility and teamwork.
- Communicated positively with children and guardians.
- Resolved sibling conflicts using conflict resolution techniques, promoting harmony in the household.
- Engaged children in games to promote social interaction and cognitive development., worked on puzzles, and read books to young children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Established strong rapport with families through positive communication, leading to recommendations among friends.
Restaurant Associate
Lake of Bays Tacos & Guac
Baysville, Ontario
06.2025 - 09.2025
- Provided excellent customer service in fast-paced restaurant environment.
- Engaged with customers to create enjoyable dining experiences.
- Delivered exceptional guest service with friendly and helpful attitude.
- Collaborated with team members to facilitate timely order delivery.
- Handled cash transactions accurately during busy service hours.
- Maintained cleanliness and organization of dining area and kitchen.
- Maintained clean, safe working area in compliance with company policies.
- Prepared and assembled menu items according to standard recipes.
- Responded to guest questions about ingredients, preparation methods, and allergens.
Tennis Instructor
Lake of Bays Tennis Club
07.2024 - 08.2024
- Improved student performance by implementing tailored tennis instruction techniques for various skill levels.
- Coached beginners in tennis fundamentals and provided physical conditioning guidance to enhance endurance, health, and safety.
- Enforced safety guidelines during instructional sessions, ensuring a consistently safe playing environment.
- Facilitated open communication with students and families to foster a positive and supportive learning atmosphere.
- Raised awareness about the importance of sportsmanship, emphasizing fair play during lessons and competition situations.
- Created engaging off-court activities for summer campers that complemented on-court instruction, leading to well-rounded athlete development.
- Consistently communicated progress updates with parents, facilitating collaboration towards achieving student goals.
Court Attendant
Lake of Bays Tennis Club
07.2020 - 08.2023
- Facilitated communication among court personnel to ensure understanding of scheduling changes and updates.
- Maintained accurate records of daily court usage for effective reference and analysis.
- Organized court operations by creating a tracking system for monitoring usage.
- Responded to incoming telephone calls promptly, took messages and transferred calls to appropriate colleagues.
Education
Lawrence Park Collegiate Institute
Toronto, ON06-2028
Skills
- Patience and maturity
- Problem solving
- Customer service
- Time management
- Strong work ethic
- Team collaboration
Languages
- English
- French
Volunteer work
- Volunteered at Rivlin Medical Group helping with patients who have chronic pain.
Timeline
Restaurant Associate
Lake of Bays Tacos & Guac
06.2025 - 09.2025
Tennis Instructor
Lake of Bays Tennis Club
07.2024 - 08.2024
Babysitter
Various
03.2022 - Current
Court Attendant
Lake of Bays Tennis Club
07.2020 - 08.2023
Lawrence Park Collegiate Institute