Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Bianca Snay

Hamilton,ON

Summary

Highly detail-oriented and professional successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. In all the years with the most diverse occupations, I curiosity for new things not less and even today .

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Overview

23
23
years of professional experience

Work History

Computer Technician

Krotus Computer
11.2020 - 12.2022

Assemble and Configure Office and Gaming Computer.

  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Efficiently troubleshot and repaired Computer equipment to cut company costs and maximize productivity.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Replaced defective components and parts on malfunctioning computers and office machines.

Transportation Bus Driver

LOGO BUS
11.2018 - 11.2022
  • Conducted pre-trip inspections of bus for safe operation.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Self Employed Fingernail and Clothing Store

Nails And More Snay
04.2007 - 10.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Managements of Scheduling
  • Communications with Customers and Suppliers
  • Sale and purchase of goods

Branch Manager

Sunset Premium Solarium And Beautysalon
05.2000 - 06.2005
  • Maintained friendly and professional customer interactions.
  • Engaged employees in business processes with positive motivational techniques.
  • Scheduling management
  • Accounting

Education

Smart Serve Training Program

Smart Serve Canada
06.2025

Certificate - Excellent Customer Service

Norcat
06.2025

Certificate Program Relationship Coach -

IAP Career College
07.2022

Diploma Shiatsu Practitioner - Introduction To Traditional Chinese Medicine

Terramedus Akademie Für Gesundheit
08.2021

GED -

Schulzentrum Gerthe

Basic Training Diploma - Training As A Fingernail Modeling

Trendnails

No Degree - The Teachings of Sigmund Freud, Exam Preparation

Thalamus Heilpraktikerschulen

Skills

  • Human Resources Knowledge
  • Client Relationship Management
  • Excellent Time Management Skills
  • Staff Supervision
  • Team Supervision
  • Stocking and replenishing
  • Store opening and closing
  • Attention to Detail
  • Excellent Communication
  • Problem-Solving
  • Customer service
  • Relationship management
  • Conflict resolution
  • Communication skills
  • Reliability and punctuality
  • Self-checkout assistance
  • Shelf stocking

Languages

3

Personal Information

Timeline

Computer Technician

Krotus Computer
11.2020 - 12.2022

Transportation Bus Driver

LOGO BUS
11.2018 - 11.2022

Self Employed Fingernail and Clothing Store

Nails And More Snay
04.2007 - 10.2018

Branch Manager

Sunset Premium Solarium And Beautysalon
05.2000 - 06.2005

Smart Serve Training Program

Smart Serve Canada

Certificate - Excellent Customer Service

Norcat

Certificate Program Relationship Coach -

IAP Career College

Diploma Shiatsu Practitioner - Introduction To Traditional Chinese Medicine

Terramedus Akademie Für Gesundheit

Basic Training Diploma - Training As A Fingernail Modeling

Trendnails

No Degree - The Teachings of Sigmund Freud, Exam Preparation

Thalamus Heilpraktikerschulen

GED -

Schulzentrum Gerthe
Bianca Snay