Bianca Padilla
Avenal
Summary
Detail-oriented professional skilled in payroll administration, benefits processing, and record management. Proven track record of enhancing operational efficiency and delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Personnel Specialist
CDCR- Pleasant Valley State Prison
Coalinga, CA
05.2024 - Current
- Processed payroll and benefits administration, ensuring accuracy and timeliness of transactions.
- Managed payroll processing for company employees, ensuring timely payments and accurate deductions.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Administered employee benefits packages, ensuring accurate enrollment and prompt resolution of issues or discrepancies.
- Assisted in resolving employee inquiries regarding payroll discrepancies and payments.
- Assisted in administering health insurance and retirement plans, providing support to employees with inquiries.
Office Assistant/Technician
CDCR- Pleasant Valley State Prison
Coalinga, CA
02.2022 - 04.2024
- Managed office supplies inventory and ensured timely restocking to maintain operational efficiency.
- Processed incoming correspondence and directed inquiries to appropriate personnel promptly.
- Maintained accurate records and filing systems to enhance information retrieval and organization.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Case Records Technician Acting
CDCR-Pleasant Valley State Prison
Coalinga, CA
07.2023 - 09.2023
- Reviewed and updated inmate records regularly, enhancing data integrity across multiple platforms.
- Maintained accurate electronic filing systems to support seamless information retrieval for staff.
- Facilitated timely responses to internal and external requests for case information.
- Improved case processing efficiency by accurately entering and updating case records in the database.
Office Services Supervisor
CDCR- Pleasant Valley State Prison
Coalinga, CA
04.2022 - 09.2022
- Supervised daily office operations, ensuring compliance with regulatory standards and policies.
- Trained new staff members on company policies and procedures, leading to higher productivity rates among employees at all experience levels.
- Collaborated with departments to streamline communication processes, enhancing overall workflow efficiency.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
Bachelor of Arts - Psychology
Fresno State
Fresno, CA05-2019
Skills
- Payroll administration
- Benefit processing
- Record management
- Customer service support
- Multitasking efficiency
- Communication skills
- Timekeeping accuracy
Languages
Spanish
Native or Bilingual
Timeline
Personnel Specialist
CDCR- Pleasant Valley State Prison
05.2024 - Current
Case Records Technician Acting
CDCR-Pleasant Valley State Prison
07.2023 - 09.2023
Office Services Supervisor
CDCR- Pleasant Valley State Prison
04.2022 - 09.2022
Office Assistant/Technician
CDCR- Pleasant Valley State Prison
02.2022 - 04.2024
Bachelor of Arts - Psychology
Fresno State