BIANCA MONTANARO
Corporate account manager
Montreal,Quebec
Summary
Upbeat and collaborative, with talent for building and maintaining strong client relationships. Understands corporate account management principles and proficient in strategic planning and data analysis. Keen on driving impactful results through innovative solutions and dedicated client service. Personable and detail-oriented.
Overview
12
12
years of professional experience
Work History
Corporate Account Management
BMO Bank of Montreal
09.2022 - Current
- Consistently exceeded sales targets through diligent prospecting efforts and effective account management practices.
- Closely working with the company's accounts payables.
- Fostering strong relationships by being available for any request, query or discussion.
- Initiate new projects with creativity and innovation.
Sales Administration Manager
Trinorth Equipment
09.2016 - 03.2021
- Established strong relationships with key clients, fostering long-term business partnerships and increased loyalty.
- Boosted sales revenue by streamlining administrative processes and implementing effective sales strategies.
- Collaborated with marketing department to develop targeted promotional campaigns, resulting in increased brand awareness.
Credit Card Customer Service Representative
RBC Royal Bank Of Canada
01.2014 - 09.2016
- Enhanced customer satisfaction by efficiently addressing and resolving credit card issues.
- Collaborated with other team members to streamline internal processes, enhancing overall efficiency within the department.
- Identified opportunities for upselling or cross-selling additional products based on customer needs analysis during calls.
- Providing a high level of customer service through a friendly approach, strong professionalism and timely assistance with customer transactions.
Education
High School Diploma -
Laurier Senior High School
06-2009
Business Administration - Business
John Molson School of Business
09-2014
Skills
- Extremely organized
- Excellent time management
- Attention to detail
- Problem solving skills
- Budgeting and finance
- Team spirit
Timeline
Corporate Account Management
BMO Bank of Montreal
09.2022 - Current
Sales Administration Manager
Trinorth Equipment
09.2016 - 03.2021
Credit Card Customer Service Representative
RBC Royal Bank Of Canada
01.2014 - 09.2016
High School Diploma -
Laurier Senior High School
Business Administration - Business
John Molson School of Business
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