Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Lisher

Kelowna,BC

Summary

Strong work ethic, adaptability, eagerness to apply time management, organizational skills, and exceptional interpersonal skills in various environments. Proven ability to prioritize and complete multiple tasks. Ability to assume a high level of responsibilities and complete projects within time frames; consistently.

Overview

2
2
years of professional experience

Work History

Team Lead

Frilly Lilly
Kelowna, BC
01.2023 - Current
  • Greeted guests warmly and provided assistance
  • Scheduled and confirmed appointments
  • Answered calls and emails professionally in accordance with organizational protocols
  • Maintained cleanliness of boutique and tools
  • Determined inventory level, anticipated needed supplies, and informed head office of needed supplies
  • Completed and submitted weekly/bi-weekly consumable/retail audits
  • Processed guests' cash and credit/debit card payments
  • Operated Zenoti software
  • Provided leadership and guidance to team members
  • Maintained good communication amongst team members and head office
  • Trained new hires and provided necessary tools, assistance, and support when needed to help ensure smooth
    transition
  • Resolved customer complaints or queries promptly and efficiently and submitted incident reports
  • Assisted head office in setting achievable goals for team while monitoring progress
  • Ensured proper opening and closing protocols
  • Submitted daily end-of-day reports
  • Recorded tips daily and tipped out estheticians while following proper protocol
  • Used product knowledge to sell retail to guests
  • Recorded signed out inventory to manage stock levels
  • Checked time cards daily to ensure correct hours
  • Submitted monthly tip reports
  • Managed guests with memberships
  • Sold and redeemed gift cards

Landscaper

Green Thumb Gardening - Hilary Tietz
Kelowna, BC
04.2022 - 11.2022
  • Provided proper upkeep of planters, paved areas, and other grounds features
  • Trimmed around flower beds, walkways, and walls
  • Watered plants, and trees, using sprinkler systems or watering cans
  • Pruned and trimmed trees, flowers, bushes, shrubs, and hedges with shears or pruners to improve visibility and shape
  • Decorated gardens, paths, and beds with stones or plants
  • Cut and trimmed lawns using power mowers and edgers
  • Raked leaves and weeded and mulched beds
  • Cleared pathways of overgrowth and debris to reduce hazards
  • Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers
  • Recorded services rendered and arrival and departure times on specified forms for separate clients
  • Operated landscaping equipment

Education

High School Diploma -

Kingswood College
Grahamstown/Makhanda, Eastern Cape, South Africa
11-2021

Skills

  • Planning & Organizational Skills
  • Cooperative
  • Adaptable
  • Quick Decision Maker
  • Active Listener
  • Good Work Ethic
  • Critical Thinker
  • Friendly, Positive Attitude
  • Leadership Skills
  • Computer Skills People Skills
  • Reliable & Trustworthy

Timeline

Team Lead

Frilly Lilly
01.2023 - Current

Landscaper

Green Thumb Gardening - Hilary Tietz
04.2022 - 11.2022

High School Diploma -

Kingswood College

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Bianca Lisher