Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Bianca Gomez

Vista

Summary

Results-driven professional with experience in retail sales and visual merchandising. Known for strong problem-solving skills and effective cash handling. Committed to fostering team collaboration to achieve store goals and elevate customer satisfaction, and successful at managing multiple priorities with a positive attitude and willingness to take on additional responsibilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate, VM Assistant

Shoe Palace
Carlsbad
05.2023 - Current
  • Collaborated with team members to achieve store goals and improve service quality.
  • Monitored inventory levels and restocked shelves as needed to ensure availability.
  • Implemented visual merchandising strategies to enhance store aesthetics and layout.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Guest Advocate

Target
Vista
11.2022 - 12.2022
  • Provided excellent customer service in a fast-paced retail environment.
  • Resolved guest concerns and facilitated returns efficiently.
  • Collaborated with team members to enhance guest experience.
  • Operated cash register and processed transactions accurately.
  • Greeted customers and provided assistance to ensure a positive shopping experience.

Education

High School Diploma -

Rancho Buena Vista High School
Vista, CA
06-2024

Some College (No Degree) - Nursing

Miracosta College
Oceanside, CA

Skills

  • Customer service
  • Visual merchandising
  • Product knowledge
  • Team collaboration
  • Problem solving
  • Effective communication
  • Cash handling
  • Sales goals attainment
  • POS system operation
  • Task prioritization
  • Multi-tasking strength
  • Employee training
  • Microsoft Office

Languages

  • Fluent in Spanish

Certification

  • Certificate Of Commendation for Public Policy

Timeline

Sales Associate, VM Assistant

Shoe Palace
05.2023 - Current

Guest Advocate

Target
11.2022 - 12.2022

High School Diploma -

Rancho Buena Vista High School

Some College (No Degree) - Nursing

Miracosta College

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Bianca Gomez