Ivan Franco
Discount Auto Tire
RIVERSIDE
2
Languages
1
Certification
11
years of professional experience
Driven expert with a strong background in technical service and team supervision. Known for fostering collaboration and enhancing productivity through effective communication and streamlined processes. Eager to leverage expertise to drive impactful results in the next role.
Work History
Service Technician
3 Years- Applied diagnostic techniques and specialized tools to accurately troubleshoot and repair automotive issues.
- Performed systematic inspections and maintenance on engine, drivetrain, chassis, fuel, electrical, exterior, and cooling systems, guaranteeing adherence to quality benchmarks.
- Evaluated customer needs and recommended tire selections and services to optimize satisfaction outcomes.
- Coordinated cross-functional teamwork initiatives aimed at improving service delivery speed.
Maintenance Technician
6 Years 1 Month- A jack-of-all-trades role on construction, commercial or residential sites that handles repairs, installs, diagnostics with heavy emphasis on water systems.
- Coordinated with contractors for specialized repairs, ensuring adherence to project timelines and quality standards.
- Conducted routine inspections on HVAC systems to ensure optimal performance and compliance with safety standards.
Supervisor
3 Years- Led daily operations, ensuring efficient workflow and adherence to safety protocols.
- Mentored team members, fostering development and enhancing overall productivity.
- Executed process enhancements to minimize operational delays and boost efficiency.
- Coordinated roles and assignments at DLA5 and ONT locations, adjusting between operations and technical.
Sales Agent
1 Year- Developed and maintained strong customer relationships through effective communication and follow-up strategies.
- Conducted product demonstrations, showcasing features and benefits to drive customer engagement.
- Collaborated with team members to strategize sales approaches and maximize outreach efforts.
- Analyzed customer feedback to identify trends and improve service delivery processes.
Education
Associate of Applied Science - Communications
High School Diploma
Skills
Attention to detail
Preventive Maintenance
Customer service
Problem and issue resolution
Certification
- Forklift, Allstate
- CPR
Languages
English
Spanish
Timeline
Service Technician
Discount Auto Tire
01.2023 - 01.2026Read More
Maintenance Technician
AA HVAC - Emerge Builders
01.2017 - 02.2023Read More
Supervisor
Amazon
01.2015 - 01.2018Read More
Sales Agent
CUTCO
01.2015 - 01.2016Read More
Riverside City College
Associate of Applied Science from Communications
Read More
Gateway College Academy
High School Diploma
Read More