Bianca Enriquez
Riverside
Summary
Ambitious employee focused on pursuing new opportunities. Strong work ethic and adaptability paired with outstanding interpersonal skills. Proficient in independent work and skill acquisition.
Overview
7
7
years of professional experience
Work History
Waitress Lead
Hooters of West Covina
West Covina
10.2017 - 10.2019
- Anticipated guest needs to enhance service delivery.
- Managed opening and closing of restaurant operations.
- Oversaw tab management for efficient transaction processing.
- Conducted register counting to ensure accurate cash handling.
- Maintained cleanliness of stations to uphold hygiene standards.
- Executed opening and closing procedures for designated stations.
Waitress
Buffalo Wild Wings
City of Industry
08.2012 - 01.2018
- Operated Point of Sale System to process transactions efficiently.
- Managed multi-line telephone system for effective customer communication.
- Delivered product knowledge to enhance customer experience at Buffalo Wild Wings.
- Accommodated guest needs to ensure satisfaction and service excellence.
Line Cook
Be-Group Royal Oaks Retirement Community
Duarte
12.2015 - 05.2016
- Collaborated in team of 11 to deliver meals to residents efficiently.
- Executed dishes promptly to meet service demands.
- Completed multiple projects within established deadlines.
- Plated meals for large volumes of guests, ensuring presentation quality.
Crew Member
AMC Theaters
City of Industry
11.2012 - 11.2013
- Managed guest services operations to enhance visitor experiences.
- Oversaw cashier duties, utilizing point of sale system for efficient transactions.
- Provided ushering support, ensuring timely seating and compliance with venue policies.
- Led shifts, coordinating team activities to optimize performance and service delivery.
- Administered concessions operations, maintaining inventory and presenting food options effectively.
Education
Associates of Occupational Studies Degree - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Pasadena, CA06-2016
Diploma -
William Workman High School
City of industry06-2012
Skills
- Interpersonal communication
- Sales optimization
- Customer service excellence
- Inventory control
- Time management
- Memory retention
- Communication proficiency
- Food preparation skills
- Organizational multitasking
- Problem-solving expertise
Accomplishments
Achieved Associate's Degree at Le Cordon Bleu in Culinary, 05/01/16
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Waitress Lead
Hooters of West Covina
10.2017 - 10.2019
Line Cook
Be-Group Royal Oaks Retirement Community
12.2015 - 05.2016
Crew Member
AMC Theaters
11.2012 - 11.2013
Waitress
Buffalo Wild Wings
08.2012 - 01.2018
Associates of Occupational Studies Degree - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Diploma -
William Workman High School