Hi, I’m
Bianca Condren
Edmonton,AB
Summary
High-performing energetic Event and General Manager with extensive portfolio of international and domestic project and management accomplishments spanning 11 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality and results for successful client events and restaurant management. Demonstrated cost-effective budgeting, team building, exceptional time management and marketing skills.
Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
years of professional experience
Work History
Hoot CompanyEdmonton, AB
Events Manager
01.2022 - Current
Job overview
- Worked within Hoot Company restaurant groups to plan seated or ticketed dinners to enhance sales.
- Created marketing strategies in collaboration with marketing and design teams.
- Managed administrative logistics of events planning and event bookings.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Hired and cross-trained staff members for various event-specific events.
- Coordinated catering services and planned food and drink menus to compliment event and guest expectations.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Collaborated with local business or community groups with large external events to raise money for charities.
DOSC Restaurant | Hoot CompanyEdmonton, AB
General Manager
05.2018 - 12.2021
Job overview
- Focused on team work culture to enhance guest experiences and overall turnover.
- Developed and maintained relationships with guests and suppliers.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
- Developed effective business plans to align strategic decisions with long-term objectives within and after COVID-19.
- Developed unique events and special promotions to drive sales.
- Created policies, handled money, sales tracking, created new company-wide deals with suppliers.
- Carefully interviewed, selected, trained and supervised team.
- Conducted AGLC, health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted business through participation in and sponsorship of community events.
The Rose & CrownWarwickshire, United Kingdom
Assistant Manager | Server
07.2015 - 06.2017
Job overview
- Served, had 2 promotions within 1-year.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helped with team training and development to withhold restaurant practices and standards.
- Assisted with small and large events to ensure most efficient process for guest and restaurant.
- Social media & marketing for restaurant and events.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
Surf Life Saving ClubGold Coast, Australia
Events Manager | Receptionist
10.2011 - 06.2015
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance in aclean environment.
- Answered central telephone system and directed calls accordingly.
- Coordinated and managed schedules and timelines for events
- Selected and ordered décor and event materials.
- Planned large-scale events such as surf life saving fundraising events.
- General coordination for day-of events to ensure a smooth execution to guest expectations.
Education
Queensland TafeGold Coast, Australia
Diploma from Events Business Management
Aquinas College Gold Coast, Australia
High School Diploma
Skills
- Team leadership and ownership mentality
- Event & general invoicing
- Training, hiring and onboarding
- Sales, marketing promotions
- Google and microsoft programs
- Logistics
- Organization
- Team player
Reference
Anthony Britton | 780-953-4936
Beverage Director | Hoot Company
Reference
Anthony Britton | 780-953-4936
Beverage Director | Hoot Company
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