Summary
Overview
Work History
Education
Skills
Certification
References
Languages
References
Timeline
Generic

Bianca Carreon

Fresno

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Host

Denny's
Fresno
03.2024 - Current
  • Processed payments from customers using a POS system.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Assigned patrons to suitable tables according to server rotation.
  • Took reservations over phone and in person.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Helped service staff handle demand by distributing food and beverages.

Host

Sunnyside High School
Fresno
11.2019 - 11.2022
  • Set up carnival games, sold items, and handled money at Sunnyside High School.
  • Processed payments from customers using a POS system.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Set up booths and games prior to opening day.
  • Greeted guests upon entry into the carnival area and provided directions when needed.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
  • Handed out fliers and announced information to patrons to generate interest in new attractions and rides.

Customer Service

Leon Transmission
Fresno
06.2017 - 03.2020
  • Handled Phone calls for Leon Transmission, Customer service, and Filled Customer Receipts.
  • Provided excellent customer service to all guests.
  • Resolved customer service issues in a timely manner while providing excellent customer service at all times.
  • Provided customer service assistance when required.
  • Created detailed reports for customer service issues.
  • Greeted guests and provided friendly customer service.

Education

Some College (No Degree) - Medical Assistant

UEI College
Fresno, CA

Some College (No Degree) - Nursing

Fresno City College
Fresno, CA

High School Diploma -

Sunnyside High School
Fresno, CA
06.2022

Eighth Grade Promotion -

Terronez Middle School
Fresno, CA

Sixth Grade Promotion -

Ayer Elementary School
Fresno, CA

Skills

  • Microsoft Word
  • PowerPoint
  • Internet Explorer
  • Multi-line phones
  • Translating
  • Bilingual: Read, Write, and Speak Spanish
  • Reliable and flexible
  • Dependable
  • Responsible and punctual
  • Proven ability to learn, apply new concepts, and procedures quickly, and thoroughly
  • Basic medical procedures
  • Health record management
  • Customer service
  • Communication skills
  • Time management
  • Team collaboration
  • Patient care
  • Problem solving
  • Attention to detail
  • Clinical procedures
  • Medical terminology
  • Active listening
  • Vital signs and examinations
  • Vital signs documentation
  • Wound care management
  • Payment collection
  • Relationship building
  • Sterilize instruments
  • Injury treatment
  • Reliable team player
  • Wound care
  • Cleaning and sanitizing
  • Records management
  • Compassionate caregiver
  • Health information management
  • Certified clinical medical assistant

Certification

  • Liquor Certificate
  • Food Handlers Certificate

References

References available upon request.

Languages

  • Spanish, Professional
  • English, Professional

References

References available upon request.

Timeline

Host

Denny's
03.2024 - Current

Host

Sunnyside High School
11.2019 - 11.2022

Customer Service

Leon Transmission
06.2017 - 03.2020

Some College (No Degree) - Medical Assistant

UEI College

Some College (No Degree) - Nursing

Fresno City College

High School Diploma -

Sunnyside High School

Eighth Grade Promotion -

Terronez Middle School

Sixth Grade Promotion -

Ayer Elementary School

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