Bianca Campbell
Toronto,ON
Summary
Driven in my professional role as a receptionist for over 4 years. At Smart Cleaning, enhancing the business productivity and client base by 55% within two years. Excelled in customer service and software management, demonstrating exceptional document management and interpersonal skills. Expert in facing challenges and then turning them into bespoke solutions, significantly boosting client satisfaction.
Overview
5
5
years of professional experience
Work History
Reception Administrator
Smart Cleaning
09.2020 - Current
- Collaborated with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed strong relationships with clients through professional correspondence via email or phone interactions.
- Improved efficiency by organizing and maintaining filing systems such as QuickBooks and Outlook, allowing for easy retrieval of essential documents.
- Have increased business productivity and client base by 55% within two years.
Brand Ambassador
Meraki Management
01.2024 - 06.2024
- I attended industry events to expand my professional network and promote cancer awareness among potential clients.
- Build a positive team environment that encouraged collaboration, resulting in a great increase in sales and performance with overall job satisfaction.
- Provided exceptional customer service, addressing concerns and ensuring satisfaction with purchased products.
Reception Assistant
Mona.co Flowers
05.2019 - 09.2020
- Collaborated and worked closely with customers to create unique designs for bouquets and gifts.
- Efficient and positive conflict management within tight deadlines in a fast-paced environment.
- Successful coordination and event team assisting with various corporate and private functions such as international exhibitions and weddings.
Education
Certificate - Accounting (Quick Books)
Linkedin
Toronto, ON04.2024
Certificate - Customer Foundations
Linkedin
Toronto, ON04.2023
High School Diploma -
North Toronto Christian School
Toronto, ON06.2021
Skills
- Appointment Scheduling
- Customer Service
- Document Management
- Calendar Management
- Task Prioritization
- QuickBooks
- Microsoft Office
- Staff Training
- Data Entry
Timeline
Brand Ambassador
Meraki Management
01.2024 - 06.2024
Reception Administrator
Smart Cleaning
09.2020 - Current
Reception Assistant
Mona.co Flowers
05.2019 - 09.2020
Certificate - Accounting (Quick Books)
Linkedin
Certificate - Customer Foundations
Linkedin
High School Diploma -
North Toronto Christian School
Similar Profiles
Ivelite VillalongoIvelite Villalongo
Housekeeper at Smart CleaningHousekeeper at Smart Cleaning
Kirandeep KaurKirandeep Kaur
Cleaning at Smart Cleaning JanitorialCleaning at Smart Cleaning Janitorial
Andres ChopiteAndres Chopite
General Manager at Smart Cleaning LLCGeneral Manager at Smart Cleaning LLC