BHUVANESHWARI GOPALAKRISHNAN
Mississauga,Canada
Summary
Aspiring Data Analyst with hands-on experience in data transformation, visualization, and dashboard development using Excel, Power BI, and Tableau. Effective communicator with a technical support background and a demonstrated ability to extract insights from complex data sets. Enthusiastic about utilizing data to enhance decision-making processes and drive operational enhancements. Actively seeking opportunities to contribute to data-driven initiatives and advance analytics proficiency.
Overview
1
1
Certification
Work History
Technical Support Representative
Canon Canada Inc
- Assisted customers with printer and camera troubleshooting
- Provided product guidance and helped drive sales
- Resolved issues efficiently to maintain high customer satisfaction
IT Analyst Trainee
Progress Career Planning Institute
- Completed training for CompTIA A+ and CCNA certifications
- Gained foundational skills in hardware and networking troubleshooting
Data Migration Support
Truven Health Analytics
- Supported migration from legacy systems to in-house platforms
- Conducted data validation for accurate reporting and business use
Education
Bachelor in Computer Science Engineering -
Anna University
Chennai, India06-2013
Data Analytics
Envision Learning Academy
Mississauga, ONSkills
- Data Analytics & Visualization
- Data cleaning and preparation (Excel, Power Query)
- Dashboard design using Power BI and Tableau
- Trend and KPI analysis
- Microsoft Excel (Pivot Tables, Formulas, Charts)
- Power BI, Tableau, SQL
- Strong communication skills from client-facing roles
- Customer insight analysis
- Customer service
Certification
- CompTIA A+
- Cisco Certified Network Associate – Routing and Switching
Timeline
Technical Support Representative
Canon Canada Inc
IT Analyst Trainee
Progress Career Planning Institute
Data Migration Support
Truven Health Analytics
Bachelor in Computer Science Engineering -
Anna University
Data Analytics
Envision Learning Academy
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