Bhuvan bharara
Niagara Falls
Summary
Entry-level Pharmacy Assistant graduate with strong customer service experience and hands-on training in prescription processing, pharmacy software (Kroll), insurance adjudication, inventory control, and pharmacy operations in Canadian community pharmacy settings. Proven ability to handle patient interactions professionally, follow pharmacy workflows, and support pharmacists in daily operations. Actively seeking an entry-level Pharmacy Assistant role in a community or hospital pharmacy.
Overview
2026
2026
years of professional experience
Work History
PHARMACY ASSISTANT TRAINING
HAWKSON ACADEMY
- Prescription processing (paper, fax, and electronic prescriptions)
- Pharmacy software training: Kroll (patient profiles, prescription entry, plans, pricing, labels)
- Drug Identification Numbers (DIN) and SIG code interpretation
- Insurance adjudication (private insurance, ODB, Trillium, government plans)
- Insurance rejection handling and escalation procedures
- Provincial drug databases (Ontario NMS, BC PharmaNet, Alberta Netcare)
- Inventory control, drug receiving, expiry management, and stock rotation
- Narcotics and controlled drug handling (theory, logs, and documentation)
- Pharmacology fundamentals: common drugs, dosage forms, indications
- Pharmacy law, ethics, confidentiality, and professional standards
- Community and hospital pharmacy workflow exposure
CREW TRAINER
McDonald's Restaurant
01.2023 - 12.2025
- Trained new crew members on operational procedures and customer service standards.
- Monitored inventory levels and assisted with stock management and ordering processes.
- Assisted customers with inquiries and entered their information accurately into the system
- Handled sensitive information with confidentiality and accuracy
- Processed transactions and resolved customer concerns professionally
- Maintained organized records and followed workplace procedures
- Maintain a clean, organized, and safe work environment
- Answer phone calls and assist customers at the counter with courtesy and professionalism
- Supported the store in daily operations and workflow
Education
COMPUTER ENGINEERING TECHNICIAN -
Niagara College
WellandSkills
- Prescription data entry & Dispensing
- Kroll Pharmacy Software (training)
- Insurance adjudication & rejection handling
- Customer service & strong patient communication
- Inventory control & stock management
- DIN & SIG code understanding
- OTC product assistance
- Pharmacy law, ethics & confidentiality
- Fax & ePrescription handling
- Accurate documentation & attention to detail
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
CREW TRAINER
McDonald's Restaurant
01.2023 - 12.2025
PHARMACY ASSISTANT TRAINING
HAWKSON ACADEMY
COMPUTER ENGINEERING TECHNICIAN -
Niagara College