Bhushan Shrestha
Brampton,Ontario
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
1
1
year of professional experience
Work History
Human Resources Assistant
Bodhi Inn Pvt. Ltd.
10.2020 - 04.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Customer Service Representative
Mega Bank
02.2021 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Post Graduate - Human Resources And Business Management
Algoma University
Brampton, ON08.2023
BBA - Finance And Accounting
Nepal College of Management
Lalitpur, Nepal08.2020
Skills
- Human Resources Administration
- Benefits Administration
- HR Policies
- Talent Management
- Communication Management
- Team Player
- Human Resources Support
- Microsoft Office and Docusign
- Business Administration
Languages
English
Professional Working
Hindi
Professional Working
Timeline
Customer Service Representative
Mega Bank
02.2021 - 05.2021
Human Resources Assistant
Bodhi Inn Pvt. Ltd.
10.2020 - 04.2022
Post Graduate - Human Resources And Business Management
Algoma University
BBA - Finance And Accounting
Nepal College of Management
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