Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Bhupinder Kaur Sandhu

Milton,ON

Summary

Providing Exceptional Service, Building Relationships, Solving Problems, Increasing Sales.

  • Productive relationship builder: Excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
  • Highly professional: Dependable, reliable and able to perform duties with minimal supervision.
  • Communication Skills: Excellent verbal and written communication skills, ensuring clear and concise interactions with customers.

Overview

6
6
years of professional experience

Work History

Packer

Sofina Foods
04.2023 - Current
  • Follow standard operating procedures (SOPs) and safety guidelines to perform assigned tasks accurately and efficiently.
  • Adhere to Good Manufacturing Practices (GMP) and Food Safety regulations to maintain a hygienic and sanitary production environment.
  • Collaborate with team members and supervisors to ensure smooth production flow and timely completion of tasks.


Crew Member

McDonald's
12.2022 - 03.2023
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.


Customer Service Lead

Executive Aviation
04.2021 - 11.2022
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Collaborated with cross-functional teams, including gate agents, flight crew, and ground staff, to efficiently manage turnaround times and send planes back on schedule.
  • Completed comprehensive bridging training program to enhance skills and knowledge in the aviation industry.
  • Successfully managed the boarding process, coordinating with gate agents, ground crew, and passengers to ensure smooth and orderly boarding.
  • Utilized strong problem-solving skills to handle unexpected situations, such as flight delays or disruptions, ensuring minimal inconvenience to passengers and timely resolution of issues.


Chef

Panago Pizza
12.2019 - 03.2021
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Interacted with guests to obtain feedback on product quality and service levels.

Concierge

Regal Security
06.2017 - 03.2019
  • Provided professional and courteous assistance to residents and visitors, including greeting, directing, and addressing their inquiries and concerns.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Maintained security protocols by monitoring surveillance systems and ensuring the safety of the premises.

Education

Trucking Dispatch And Freight Brokerage

Rai Trucking Dispatch
09.2023

Business Finance -

Lambton College of Applied Arts And Technology
Toronto, ON
04-2019

Skills

  • AVAAL (AFM)
  • AVAAL (EManifest)
  • EXPERT
  • ELD
  • Accounts Payables/Recievables
  • Load Planner
  • Problem Solving
  • Multilingual

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Italian
Professional Working

Reference

Upon Request

Timeline

Packer

Sofina Foods
04.2023 - Current

Crew Member

McDonald's
12.2022 - 03.2023

Customer Service Lead

Executive Aviation
04.2021 - 11.2022

Chef

Panago Pizza
12.2019 - 03.2021

Concierge

Regal Security
06.2017 - 03.2019

Trucking Dispatch And Freight Brokerage

Rai Trucking Dispatch

Business Finance -

Lambton College of Applied Arts And Technology

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Bhupinder Kaur Sandhu