Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Sukhpreet Kaur

Surrey,BC

Summary

Worked as a customer care representative with an experience of 21 months in the food industry and has an experience of 2 years working in a warehouse. A knowledgeable and social person with qualities to work in a team, have good time management skills and a multitasker. Technology friendly and can work in a fast-paced environment. I possess management skills and am very good at building a rapport with customers/clients, energetic and an active decision maker and can use MS office efficiently.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon YVR3
New Westminster, BC
06.2023 - Current
  • Working as a pallet receiver, to receive pallets in accurate quantity without errors with the specific PO and sorting mix pallets to receive items.
  • Managing inventory, solving problems as well as ensuring quality of products.
  • Use of reach truck to stow and pick pallets.
  • Use counter balance to load and unload trailers.
  • Use order pickers as well as radioactive scanners to locate bins and stow items that are later picked to fulfil customers’ orders.
  • Always meet quality and productivity standards of the workplace.
  • Picked items from different mods for customers’ orders and picked bulk stocks to stow in proper bins to be picked to meet deadlines.
  • Maintain safety standards in the workplace by following proper work mechanics and wearing PPE.

Dispatch and Load Brokerage (Volunteer Experience)

RAI Dispatch Training
Brampton, ON
  • Plan and assign loads to the driver for many fleet vehicles and keep track of them.
  • Closely monitored dispatch board for loads and made phone calls.
  • Communication with brokers, carriers, and customers and always follow up and update regarding the dispatch and investigate and resolve the complaints of customers, shippers, and drivers.
  • Manage calls from brokers, customers, management, and drivers.
  • Maintained records of each call and all activities in the computer system as well as on paper and kept logs.
  • For the smooth running of the company, maintained the flow of paperwork and sent to a suitable department.
  • Provide driver payroll support management.

Fulfillment Associate (Picker, Packer)

Amazon YVR4
Tsawwassen First Nation, BC
06.2022 - 05.2023
  • Use of scanners to pick up customer orders to read barcodes.
  • Ensure the product meets quality requirements that is the product is not damaged.
  • Maintain workplace safety by following safety precautions like wearing gloves.
  • Get customers’ orders ready and pack them up.
  • Pick orders from different bins from different floors, place them in totes, and send them on conveyors.

Food and Beverage Server

Robins Donuts
New Waterford, NS
11.2021 - 05.2022
  • Greeted guests warmly to foster a welcoming environment.
  • Maintained up-to-date knowledge of menu options and specialties to accurately relay information to guests.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
  • Balanced tills and worked as a cashier, helped in transactions and handling cash, and managed staff.

Trainer

Saviour Institute
Ludhiana, India
07.2019 - 03.2020
  • Communication and interpersonal skills.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Created a positive and safe learning environment for students by setting and enforcing classroom code of conduct.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.

Education

Post-baccalaureate diploma - Supply Chain Management

Cape Breton University
12.2022

Certification

  • Dispatch and Load Brokerage
  • Food Safe Certificate

References

Available on request.

Timeline

Fulfillment Associate

Amazon YVR3
06.2023 - Current

Fulfillment Associate (Picker, Packer)

Amazon YVR4
06.2022 - 05.2023

Food and Beverage Server

Robins Donuts
11.2021 - 05.2022

Trainer

Saviour Institute
07.2019 - 03.2020

Dispatch and Load Brokerage (Volunteer Experience)

RAI Dispatch Training

Post-baccalaureate diploma - Supply Chain Management

Cape Breton University

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Sukhpreet Kaur