Bhupinder Kaur
Langley
Summary
Organized and dependable candidate with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Willing to take on additional responsibilities to meet team goals. Seeking a full-time role that offers professional challenges and utilizes strong interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with a strong focus on organizational skills, eager to secure a position where contributions can drive the team's success in achieving company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer - Casual Shifts
GardaWorld Security
01.2025 - Current
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Communication Operator at SFU
GardaWorld Security
01.2022 - 12.2024
- Responding to Fire hazards, Chemical hazards
- Coordinating with Burnaby Fire department, RCMP and BC Ambulance
- Reduced radio traffic congestion with effective use of communication channels and protocols.
- Delivered exceptional customer service by addressing caller inquiries with empathy and professionalism.
- Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Consistently met or exceeded performance benchmarks for call handling time while maintaining high levels of accuracy and professionalism.
- Assisted over 100s of customers daily by answering questions and transferring to appropriate departments.
Security Supervisor
Cosmic Security
08.2020 - 11.2021
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Supervised team of 10 security personnel during shift.
Cashier
Husky gas station
01.2019 - 08.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts -
Coquitlam College
Coquitlam, BC07.2020
Skills
- Visitor tracking
- Electronic surveillance
- Identification verification
- Premises patrol
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
- Customer service
- Multitasking Abilities
- Excellent communication
- Organization and time management
Languages
English
Punjabi
Hindi
Certification
Licensed [OFA 2] - [Expires in 2025]
Driving License - Class 4
Timeline
Security Officer - Casual Shifts
GardaWorld Security
01.2025 - Current
Communication Operator at SFU
GardaWorld Security
01.2022 - 12.2024
Security Supervisor
Cosmic Security
08.2020 - 11.2021
Cashier
Husky gas station
01.2019 - 08.2020
Licensed [OFA 2] - [Expires in 2025]
Driving License - Class 4
Associate of Arts -
Coquitlam College
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