Bhupinder Kaur
Security Officer
Langley
Summary
Organized and dependable candidate with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Willing to take on additional responsibilities to meet team goals. Seeking a full-time role that offers professional challenges and utilizes strong interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with a strong focus on organizational skills, eager to secure a position where contributions can drive the team's success in achieving company goals.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Communication Operator
GardaWorld Security
01.2022 - Current
- Responding to Fire hazards, Chemical hazards
- Coordinating with Burnaby Fire department, RCMP and BC Ambulance
- Reduced radio traffic congestion with effective use of communication channels and protocols.
- Delivered exceptional customer service by addressing caller inquiries with empathy and professionalism.
- Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Consistently met or exceeded performance benchmarks for call handling time while maintaining high levels of accuracy and professionalism.
Security Supervisor
Cosmic Security
08.2020 - 11.2021
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Cashier
Husky gas station
01.2019 - 08.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts -
Coquitlam College
Coquitlam, BC07-2020
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Multitasking Abilities
Excellent communication
Organization and time management
Certification
Licensed [OFA 2] - [Expires in 2025]
Timeline
Communication Operator
GardaWorld Security
01.2022 - Current
Security Supervisor
Cosmic Security
08.2020 - 11.2021
Cashier
Husky gas station
01.2019 - 08.2020
Associate of Arts -
Coquitlam College
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