BHUPINDER BAWA
Toronto,ON
Summary
- Five months of experience as a concierge, delivering exceptional customer service and adeptly handling high-pressure situations with a knack for making critical decisions.
- Advanced proficiency in Microsoft Office, with a particular focus on Excel, enabling efficient data analysis and reporting.
- Excellent oral and written communication skills in English, Punjabi, and Hindi, facilitating effective interactions with diverse clientele.
- Certified in Smart Serve, First Aid & CPR, and Traincan Food Handler, ensuring a safe and secure environment while providing top-notch service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concierge
Mi Security
05.2023 - Current
- Manage resident details, ensuring accuracy and completeness in records.
- Register new residents promptly and accurately within the company database
- Efficiently activate and deactivate access fobs for both new and existing residents.
- Maintain optimal usage of community amenities, enhancing resident satisfaction.
- Evaluate and approve or decline residents requests for gym, media room, yoga room, sauna, swimming pool, BBQ area, party room, and private dining room access.
Security Helper (Volunteer)
Sikh Temple
09.2022 - 11.2022
- Assisted in ensuring the safety and security of temple premises and worshippers during religious services and events.
- Conducted routine patrols to deter theft, vandalism, and disturbances.
- Assisted with crowd management and ensured peaceful and secure environment during large gatherings.
- Collaborated with other volunteer security personnel to coordinate security efforts effectively.
- Provided guidance and assistance to visitors, ensuring positive experience and addressing any security-related inquiries.
Education
High School Diploma -
Centennial College
Scarborough, ON04.2024
Mata Gujri Senior Secondary School
Skills
- Detail-oriented
- Database Management
- Access Control
- Customer Service
- Decision-Making
- Time Management
- Problem-Solving
- Multitasking
- Communication Skills
- Versatile
Accomplishments
As part of the program, hands-on experience was acquired through four-hour weekly shifts in rotating roles as a server, bartender, and host. This ongoing experience spanned four months, and each week presented a different job, contributing to the development of a versatile skill set in the hospitality industry."
Certification
- Licensed Security Guard - 01/05/2003
Timeline
Concierge
Mi Security
05.2023 - Current
Security Helper (Volunteer)
Sikh Temple
09.2022 - 11.2022
High School Diploma -
Centennial College
Mata Gujri Senior Secondary School
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