Bhupesh Malhotra
Richmond,BC
Summary
Accomplished and strategic-minded business executive with repeated success in achieving full business potential through market research, strategy development, operational excellence, and revenue maximization.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
30
30
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Managing Partner
IslandPoint Distribution
12.2016 - 08.2024
- Company Overview: A new start up in food and beverage distribution dedicated to organic products, serving all leading Big Box food retailers
- Business based on strict cold chain supply serving British Columbia
- Acquiring suitable trucks for delivery
- P&L review and cost control as per budget
- Evaluate product performance
- Learning and development assessment and execute COE
- Create customer loyalty data along with marketing team
- Source suitable local BC products for distribution
- Sop implementation to ensure statutory compliance and product delivery
- Enforcing targeted marketing and promotions to ensure complete ROI
- A new start up in food and beverage distribution dedicated to organic products, serving all leading Big Box food retailers
- Business based on strict cold chain supply serving British Columbia
- Achieving a turnover of $5.0 Million in short 4 years of business
- Supplying 400 Skus of organic products
- Implementation of E commerce platform for wholesale, retail and home B2C customers
- Launched Centre Of Excellence for store standards and customer service
- Addition of 3PL service to all clients
Business Director MENA region
Mobiltyte LLC California
10.2015 - 09.2016
- Company Overview: Technology service provider delivering customized application development and QA testing services to the fortune 500 space
- Develop the region and establish key partnerships
- Product development ERP, CRM, Salesforce
- Consult and build products for specific needs of a business
- Implement a SME panel to cater multiple industries
- Consult clients on phone-based applications for business enhancement
- Technology service provider delivering customized application development and QA testing services to the fortune 500 space
COO / Country Head
Landmark Group UAE
04.2013 - 06.2015
- Company Overview: A leading retailer in GCC with presence in 19 countries and turnover of $5.2 billion USD
- Operating multiple concepts in retail, hospitality, and entertainment
- Partnering with Retail cross-functional departments (HR, IT, Finance, Security, Retail Marketing, and Retail Development) to ensure their department initiatives are aligned with business and marketing objectives
- Manage brands and execute go to market strategy for each brand
- Quarterly financial presentation to the board, review on strategy
- Maximize revenues through effective brand and new product development for individual brand identity
- Maintain and develop key government & local authorities to ensure that business adheres to local laws and guidelines
- Direct continuous improvements in store operations to meet company objectives for company operational excellence
- Overall fiscal responsibility for achieving business plan goals and budgeted objectives through sales, margins, profitability, and other financial measurements
- Franchising for expansion of stores in regions and manage key accounts
- Project management deliverables including costing as per budget
- A leading retailer in GCC with presence in 19 countries and turnover of $5.2 billion USD
- Operating multiple concepts in retail, hospitality, and entertainment
- Acquiring 267,000 SQFT at an attractive to rate to ensure ROI in first 2 years
- Reduced rentals for under performing property by 50% and ensuring break even on PNL
- Business acceleration to 300,000 SQft from 33,000 SQft in 1 year
- Reduction in costs by 25% from 3PL logistics to 2PL in the first year of operation
- Reducing stock cover to 90 days to mitigate risk, cost reduction of $100,000 per year, and achieve 85% sell through in stock
- Increasing turnover from 8 Million to AED to 267 Million AED in 2 years
Managing Director East Africa, DRC
Austen Group of Companies Kenya, Nairobi
05.2012 - 02.2013
- Company Overview: Group Company with Duty Free in Central East Africa, 5-star Hotels, airline luxury lounges, and Car Dealerships
- Manage multiple Lines of businesses for the group
- Lead change management and planning communication
- Travel retail operations management Kenya, DRC, Zimbabwe
- Tendering and RFP for new contracts in Travel retail for new airports in the region
- Light cars and truck dealership entity as turnaround business
- Quarterly shareholders meeting for company performance and deliverables
- Group Company with Duty Free in Central East Africa, 5-star Hotels, airline luxury lounges, and Car Dealerships
- Long-term contracts negotiated with Diageo as a supplier, increase in profit by 9%
- Acquired contract for U.N in DRC for supply of spirits and FMCG increase in top line by $5 million/year
- FMCG distribution and sales increase of 30% as additional business
- Motorcycles introduced as added business delivering growth of 12%
- Won tender for military in Kenya for supplies of spirits and food products
- Introduced luxury tents delivering growth of 30% in profit and occupancy to 85%
- Achieved occupancy of 98% in peak season by upgrades to property and service levels
- Hot Air Balloons business expansion, added topline of 22%
- Added 4 major airlines as annual contracts for business lounges ($450K increase in top line
Vice President of India
TVS GMR Aviation Logistics Hyderabad, India
05.2009 - 04.2012
- Company Overview: A joint venture company between TVS a 100-year-old company and GMR specializes in construction along with government of India with a 14% stake
- Ground handling equipment leasing to airlines based on requirement
- MRO service facility for airlines and equipment
- Maintain and grow the corporate accounts sales and growth
- Travel retail space negotiation at the respective airports
- Acquire premium brands for duty stores
- Develop facility for retailers and temperature-controlled warehousing solutions for Pharma
- A joint venture company between TVS a 100-year-old company and GMR specializes in construction along with government of India with a 14% stake
- Pioneering temperature-controlled facility for more efficient warehousing for clients
- Introduction of first intercity transport system from the airport to the city
- Acquisition of 30 luxury buses, and staff strength of 400
- Delivering and exceeding target in transport by achieving profit in 11 months
- Introduction of first luxury bus service between Delhi, Agra, and Jaipur from the airport
- Achieved breakeven in the first 9 months of operations
- Launched the first minutes-based lease program in India for ground handling equipment
Assistant Vice-President
Reliance Retail Limited Mumbai, India
06.2008 - 02.2009
- Company Overview: Largest company in India with over 10,000 employees and retail as one of the many business ventures, accompanied by oil, communications, entertainment, transportation, media, and education
- Acquiring and activate new stores and malls
- P&L review and cost control as per budget
- Evaluate store space and make corrections for optimum performance
- Learning and development assessment and execute COE
- Create customer loyalty data along with marketing team
- Launch private label food and beverage brands across the country
- Sop implementation to ensure statutory compliance and product delivery
- Enforcing targeted marketing and promotions to ensure complete ROI
- Largest company in India with over 10,000 employees and retail as one of the many business ventures, accompanied by oil, communications, entertainment, transportation, media, and education
- Closing non-profitable stores, saving of 90 crores
- Turnover of 400 crores in 60 stores
- Implementation of fair price to ensure stable topline and customer loyalty
- Introducing Centre Of Excellence program for all aspects of the business increased efficiency by 15%
- Adding Shop in shops to add 5% to the topline in each store
- Introduction of VRF controls in stores to reduce electrical consumption by 8%
- Launched Centre Of Excellence for store standards and customer service
Head of Operations for India (Pantaloons) Business Head - Planet Sports
Future Group
04.2006 - 05.2008
- Company Overview: Pioneers of organized retail in India, with more than 10,000 employees
- Operating in food retail, fashion, entertainment, restaurants, sports retail, furniture, IT, white goods, and e-commerce
- Create an audit process and evaluate performance
- Ensure all departments are evaluated, audited, and included in Operational excellence process
- Ensure franchise brands are operating as per brand standards
- Build new stores and launch with store size ranging from 15,000 Sqft to 85000 Sqft
- Identify, plan, and execute areas for improvement to ensure customers understand and receive the full Brand experience in concept stores
- Acquire international sports brands and key account relationships
- Quarterly buying and merchandising of stores
- Analyze weekly sale trends and evaluating staff performance
- Expansion of stores across India
- Pioneers of organized retail in India, with more than 10,000 employees
- Operating in food retail, fashion, entertainment, restaurants, sports retail, furniture, IT, white goods, and e-commerce
- Established SOP for Pantaloons stores across India
- Launching a digitized training manual for all stores
- Centre of Excellence initiated in a short 1 year across 40 stores delivering consistent service and process
- First year topline delivered at 100 crores and a profit of 15%
- Opened 40 stores in 1year span
- Negotiated Capex expenditure to be borne by the brands
- Negotiated 90 days payment terms as opposed to a norm of 30 days
District Manager West – Vancouver, British Columbia, Canada
Champs Sports Canada
05.2001 - 03.2006
- Company Overview: Division of Footlocker Inc
- With over 4000 stores in North America, dealing mainly in sports retail
- Manage the regional profit centre comprising of 40 stores ranging in 2500 Sqft to 80,000 Sqft
- Develop strategy and plans for growth of individual stores within the profit centre and attaining overall profitability
- Develop strategies to increase returns on investment through merchandise planning, effective space utilization, inventory management and cost control
- Implement / enhance support structure and processes to reduce transaction time
- Analyze MIS to support decision making pertaining to products, advertising and promotions
- Lead and motivate large numbers of manpower to ensure career growth and skills development
- Division of Footlocker Inc
- With over 4000 stores in North America, dealing mainly in sports retail
- Increased sales of a under performing store by $146,000 in the first year
- Increased sales by $246,000 in consecutive year
- Created 7 stores in my region which achieved $3 million turnover, resulting in total turn over of $ 80 Million CDN
- Achieved shrink below 1% for two consecutive years for the region
- Promoted 9 store managers in 1 year through mentoring
Product Support & Operations Manager, West
Air Canada
04.1994 - 03.2001
- Company Overview: National airline of Canada with over 40,000 staff and 800 departures daily
- Manage the airline operations ensuring smooth delivery of services to passengers, in compliance with various service standards and regulatory guidelines
- Ensure compliance as per Transport Canada and C.A.R.S/FAA/ICAO
- Nurture relationships with Customs, Transport Canada, and Star Alliance partners
- Analysis on flight delays, create solution to prevent the further incidents
- Administer/ negotiate union contracts and deploy plans to develop employees and foster work culture focused on customer service
- National airline of Canada with over 40,000 staff and 800 departures daily
Education
MBA - Marketing
SBSC University of Delhi
01.2007 - 01.2009
Bachelor's Degree - Computing Sciences
University of Alberta
01.1988 - 01.1991
Diploma - Crew Resource Management
Air Canada Training Centre
01.1993 - 01.1994
Advanced Diploma - undefined
Harry Ainlay Composite High School
01.1985 - 01.1988
Skills
Proficient in MS Office (Excel, Word, Power point, and Projects)
Performanceprofile
Director, Operations/Business Development/Sales, Accomplished and strategic-minded business executive with repeated success in achieving full business potential through market research, strategy development, operational excellence, and revenue maximization.
Timeline
Managing Partner
IslandPoint Distribution
12.2016 - 08.2024
Business Director MENA region
Mobiltyte LLC California
10.2015 - 09.2016
COO / Country Head
Landmark Group UAE
04.2013 - 06.2015
Managing Director East Africa, DRC
Austen Group of Companies Kenya, Nairobi
05.2012 - 02.2013
Vice President of India
TVS GMR Aviation Logistics Hyderabad, India
05.2009 - 04.2012
Assistant Vice-President
Reliance Retail Limited Mumbai, India
06.2008 - 02.2009
MBA - Marketing
SBSC University of Delhi
01.2007 - 01.2009
Head of Operations for India (Pantaloons) Business Head - Planet Sports
Future Group
04.2006 - 05.2008
District Manager West – Vancouver, British Columbia, Canada
Champs Sports Canada
05.2001 - 03.2006
Product Support & Operations Manager, West
Air Canada
04.1994 - 03.2001
Diploma - Crew Resource Management
Air Canada Training Centre
01.1993 - 01.1994
Bachelor's Degree - Computing Sciences
University of Alberta
01.1988 - 01.1991
Advanced Diploma - undefined
Harry Ainlay Composite High School
01.1985 - 01.1988
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