Bhupati Kaushal
Sydney,NS
Summary
Results-driven professional with over three years of customer service experience, and a proven track record in event setup, efficient teardown, and maintaining good relations. Skilled in strategic planning, task delegation, and calendar management to ensure seamless execution of events. Adept at fostering teamwork and collaboration across diverse groups, while maintaining strong public relations. Known for exceptional attention to detail, organizational skills, and the ability to manage multiple priorities in fast-paced environments. Dedicated to delivering outstanding client experiences, and achieving operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Maintenance Worker
Port of Sydney
Sydney, Nova Scotia
04.2023 - Current
- Collaborated with diverse teams, including management, organizers, and security personnel, to maintain compliance with safety and alcohol regulations during events.
- Performed routine cleaning tasks such as scrubbing floors, dusting surfaces, and emptying waste receptacles.
- Maintained inventory by assessing stock levels and identifying replenishment needs.
Exam Invigilator
Cape Breton University
Sydney, Nova Scotia
01.2024 - 01.2025
- Orchestrated seamless exam operations by preparing and organizing exam spaces, distributing materials, and fostering a focused environment to maximize student performance.
- Maintained the highest standards of academic integrity by meticulously supervising exams, swiftly addressing discrepancies, and ensuring full compliance with university protocols.
Bartender
Flavors on the Water
Sydney, Nova Scotia
06.2023 - 01.2024
- Maintained and replenished bar stock, ensuring adherence to health and quality standards.
- Monitored and regulated alcohol consumption, responsibly identifying when to discontinue service to intoxicated patrons.
- Created a welcoming atmosphere, enhancing the customer experience and fostering repeat business.
Customer Service Associate
Amazon
Chandigarh , Punjab
07.2020 - 10.2022
- Resolved challenging customer issues while maintaining a calm, friendly attitude.
- Provided proficient customer support through email, chat, and calls, earning high customer satisfaction.
- Mitigated concession abuse by monitoring and intervening in customer activities.
Education
Post-Baccalaureate Diploma - Healthcare Administration
Cape Breton University
Sydney, None01-2025
Skills
- Strategic planning
- Task delegation
- Calendar management
- Teamwork and collaboration
- Public relations
- Attention to detail
Certification
- Forklift
- Fall protection (Genie/Scissor lift)
- First aid certification
Timeline
Exam Invigilator
Cape Breton University
01.2024 - 01.2025
Bartender
Flavors on the Water
06.2023 - 01.2024
Maintenance Worker
Port of Sydney
04.2023 - Current
Customer Service Associate
Amazon
07.2020 - 10.2022
Post-Baccalaureate Diploma - Healthcare Administration
Cape Breton University
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