Bachelor of Arts - Digital Communications And Media & Marketing
Brock University
Bhumika U.
Burnaby,BC
Summary
Motivated and adaptable communication and marketing professional with hands-on experience in
Administration (3 years), website management, SEO, digital advertising, and CRM tools.
Skilled at coordinating marketing projects and supporting client relationships across corporate and non-profit sectors.
Proactive learner with practical knowledge of WordPress, Google Ads, SEO best practices, and data analytics tools.
Relocated to Burnaby | Available Immediately
Education
Overview
3
3
years of professional experience
5
5
Certification
Certification
- Professional Diploma in Marketing Analytics
- SEO and Content Marketing, Professional Certification
- Website Development & Design : Wordpress & Elementor
- Google Tag Manager (in progress)
- Social Media and Digital Marketing, Professional Certification
- Email Marketing (Mailchimp/HubSpot)
- Google Ads/Meta Ads Hands-on-experience
Work History
Client Relations & Digital Marketing Coordinator
Kingsman Associates
01.2023 - 08.2025
- Company Overview: Accountants & Advisors
- Designed, maintained, and optimized the company website using WordPress and Elementor to enhance user experience and the firm's presence.
- Managed PPC and SEO campaigns, including keyword selection, bid adjustments, and content collaboration to maximize online visibility and ROI.
- Tracked website performance with Google Analytics, leveraging data insights to inform marketing strategies and boost engagement.
- Delivered responsive client support, improving satisfaction and retention rates by 7% through timely issue resolution and personalized communication.
- Used CRM data and analytics tools to identify customer trends and support targeted marketing efforts.
Communication & Marketing Intern
Canadian Improv Games
09.2024 - 04.2025
- Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
- Documented the school's communication details and data in the CRM database on Excel.
- Created content for press releases, blog posts, website copy, and other marketing materials.
- Utilized Slack for efficient team communication and collaboration.
SEO Intern
Vengo AI
01.2025 - 04.2025
- Conducted market research analysis to identify search query trends and real-time news media activity using Google Trends and Google News.
- Prepared and presented reports to update the client about the success of each strategy (Power point).
- Prepared and presented reports to update the client about the success of each strategy (PowerPoint), Google Analytics 4 (GA4), content writing, marketing analytics, and digital marketing by SEMrush.
Marketing Research Intern
St. Catharine's Downtown Association
09.2024 - 12.2024
- Monitored and reported on competitor marketing activities and strategies using SEMrush
- Compiled comprehensive databases of consumer information for use in marketing campaigns( Canva & Adobe).
- Created presentations summarizing key findings from market research studies (Power Point).
Administrative Assistant
Kingsman Associates
12.2022 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Associate
Calvin Klein
09.2022 - 12.2022
- Ticketed, arranged and displayed merchandise to promote sales.
- Worked with fellow sales team members to achieve group targets.
- Demonstrated product features and benefits for customers' needs.
Skills
- Excellent written and verbal communication
- Time management
- Logical reasoning
- Creative thinking and innovation
- Client relations and retention
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Fast learner
Timeline
SEO Intern
Vengo AI
01.2025 - 04.2025
Communication & Marketing Intern
Canadian Improv Games
09.2024 - 04.2025
Marketing Research Intern
St. Catharine's Downtown Association
09.2024 - 12.2024
Client Relations & Digital Marketing Coordinator
Kingsman Associates
01.2023 - 08.2025
Administrative Assistant
Kingsman Associates
12.2022 - 06.2023
Sales Associate
Calvin Klein
09.2022 - 12.2022
Bachelor of Arts - Digital Communications And Media & Marketing
Brock University
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