Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bhumika Sharma

Summary

Dynamic and customer-focused professional with a proven track record in various customer service roles, including Cashier, Bartender, and Front Desk Receptionist. Skilled in managing fast-paced environments, multitasking efficiently, and maintaining high standards of professionalism. Possesses strong communication, interpersonal, and problem-solving abilities, coupled with a commitment to delivering superior experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Child Educator

Heartland Agency and Educational Services
09.2023 - Current
  • Implemented inclusive teaching practices to ensure that all students felt valued and included, promoting a diverse and welcoming learning environment
  • Successfully designed and implemented a creative and engaging curriculum, tailored to the diverse needs of students, fostering a positive and interactive learning environment.

Front Desk Receptionist

GLS
01.2023 - 09.2023
  • Efficiently handled administrative duties such as answering phone calls, scheduling appointments, managing correspondence, and maintaining organized filing systems
  • Managed appointment calendars for meetings, consultations, and deliveries, coordinated schedules to ensure efficient use of time and resources
  • Assisting with various administrative tasks, including data entry, filing documents, maintaining office supplies, and contributing to the overall smooth operation of the front desk area.

Early Childhood Educator

Casper's Early Learning Coop
08.2020 - 01.2023
  • Improved teacher training program with effective inputs, resulting in successfully teaching new teachers Casper's teaching lesson plans.
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.

Bartender/Server

Genie's Restaurant
04.2022 - 01.2023
  • Expertly managed fast-paced environment, providing customers with accurately measured and customized drinks, leading to a 20% increase in revenue for the business over 3 months period
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Successfully resolved customer complaints or issues, resulting in improved customer satisfaction and increased repeat business

Housekeeper (Part-time)

Saskatchewan Health Authority
06.2022 - 12.2022
  • Achieved a 95% average score on cleanliness inspections by consistently maintaining high standards and attention to detail.

Cashier and Customer Associate

Walmart
09.2019 - 06.2020
  • Implemented efficient checkout processes, reducing waiting times and improving overall customer experience, as recognized through commendations from both customers and management
  • Actively collaborated with team members to streamline daily operations, contributing to a positive work environment, and ensuring smooth customer flow during peak hours.

Education

Early Childhood Education Level 2 -

Saskatchewan Polytechnic
Prince Albert, SK
06.2020

Skills

  • Customer Service
  • Time Management
  • Cash Handling
  • Early Childhood Education
  • Strong multitasking
  • Highly reliable
  • Teamwork

Certification

  • Alberta Pro Serve - Liquor Serve
  • Serve It Right
  • First Aid and CPR
  • WHMIS 2015, PART and TRL

Timeline

Child Educator

Heartland Agency and Educational Services
09.2023 - Current

Front Desk Receptionist

GLS
01.2023 - 09.2023

Housekeeper (Part-time)

Saskatchewan Health Authority
06.2022 - 12.2022

Bartender/Server

Genie's Restaurant
04.2022 - 01.2023

Early Childhood Educator

Casper's Early Learning Coop
08.2020 - 01.2023

Cashier and Customer Associate

Walmart
09.2019 - 06.2020

Early Childhood Education Level 2 -

Saskatchewan Polytechnic

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Bhumika Sharma