Bhumika Mehta
Mississauga
Summary
Highly skilled in financial analysis and customer service, developed within lending environment. Demonstrates strong abilities in data analysis, client relationship management, and credit assessment. Seeking to transition into new field, leveraging these transferrable skills to contribute to dynamic and fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product Demonstrator
Advantage Solutions
06.2023 - Current
- Manage collections, work up terms for payments, and keep track of accounts.
- Act as the primary liaison between CDS employees and store management, cultivating a good rapport.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team of 40.
- Create enduring relationships with clients by responding to their enquiries, resolving their issues, and making customized suggestions.
- Work together with the marketing and sales departments to create successful promotional events and demonstration plans
- To increase customer satisfaction, respond professionally to their questions, comments, and concerns.
- Monitor and analyze sales performance, providing actionable insights to improve results.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Coordinated with event organizers to ensure smooth execution of presentations at different venues.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Swimming Instructor
British Swim School
03.2023 - 04.2023
- Provide swimming lessons in both group and private settings, adjusting the curriculum to meet the requirements and objectives of each student
- Monitor student development and offer constructive criticism to promote growth and boost self-esteem
- Encourage community involvement by planning and directing swim camps and other special activities
- Instructed adults and children in beginning swimming classes with an emphasis on fostering water confidence
- Showed pupils how to swim properly and offered practical assistance to help them get better
- Worked together to address specific problems and talk about student progress with parents and guardians
Sales Associate
Boathouse
02.2023 - 03.2023
- Provide clients with individualised service by helping them locate goods that suit their requirements
- Contribute to the success of the company by regularly hitting and surpassing daily and weekly sales goals
- Professional and solution-focused responses to consumer questions
- Utilise the POS system to process transactions quickly and accurately
- Work together as a team to efficiently execute promotional displays and replenish inventory
Education
ADVERTISING AND MARKETING COMMUNICATIONS DIPLOMA -
Sheridan College
Mississauga, ON08.2024
High School -
BCM
Ludhiana, Punjab04.2021
Skills
- Relationship building
- Client engagement
- Credit analysis
- Data analysis
- Sales
- Upselling
- Customer relations
- Event coordination
- Organisational abilities
- Team leadership
- CRM applications
- Loan processing coordination
- Computer literacy
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- Google Ads Accreditation
- Social Media Marketing Certification
- Certification in HubSpot Content Marketing
- Hootsuite Platform Certification
- Club Demonstration 5Star Sales Associate
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Interests
- Graphic Design
- Youth Development Programs
- Web Development and Design
- hubspot Content Marketing
- Creative Writing
- Google Ads Accreditation
Timeline
Product Demonstrator
Advantage Solutions
06.2023 - Current
Swimming Instructor
British Swim School
03.2023 - 04.2023
Sales Associate
Boathouse
02.2023 - 03.2023
High School -
BCM
ADVERTISING AND MARKETING COMMUNICATIONS DIPLOMA -
Sheridan College
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