Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Bhumi Verma

Moose Jaw,SK

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Nail Technician

Dream Nails
Khanna, Punjab
07.2023 - 07.2024
  • Provided excellent customer service through friendly interactions with clients.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
  • Promoted additional services to existing clients in order to increase revenue.
  • Followed health regulations regarding sanitation practices throughout the salon.

Customer Service Representative

Tanishq Jewellers
Patiala, Quebec
01.2023 - 06.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Sacred Heart Convent School
Khanna, Punjab, India
06-2023

Associate of Arts - Business

Saskatchewan Polytechnic
Moose Jaw, SK

Skills

  • Excellent communication skills
  • Positive and professional
  • Time Management
  • Product Upselling
  • Problem-solving skills
  • Proficient in Microsoft Office

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Certification

  • Certificate of Completion: Advanced Nail Extensions & Enhancements
  • Microsoft Office Specialist
  • Certified International Accountant
  • Certified Bookkeeping Professional

Timeline

Nail Technician

Dream Nails
07.2023 - 07.2024

Customer Service Representative

Tanishq Jewellers
01.2023 - 06.2023

High School Diploma -

Sacred Heart Convent School

Associate of Arts - Business

Saskatchewan Polytechnic

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Bhumi Verma