Bhoomi Venkat
Edmonton,AB
Summary
Proven in fast-paced environments, adeptly managed morning rush hour orders, with calm and showcasing exceptional customer service and memory retention. Skilled in shift management and team collaboration, I consistently ensured smooth operations and positive customer interactions. My expertise includes proficient handling of cash transactions and maintaining rigorous cleanliness standards, contributing significantly to workplace efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server
A&W Canada
Edmonton, Alberta
02.2023 - 01.2024
- Served food and beverages to customers and smoothly remedied issues, if any.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, and also responded to cleaning duties at end of shift.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Barista
Tim Hortons
Edmonton, Alberta
01.2022 - 11.2022
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Described menu items to customers and made informed recommendations based on stated preferences.
- Prepared and served hot or cold beverages.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Operated cash registers to process customer payments and maintain up-to-date records of sales transactions using point-of-sale systems.
Education
Bachelor of Science - Physiology (Honors)
University of Alberta
Edmonton, AB06-2026
Skills
- Shift management
- Team collaboration
- Memory retention
- Exceptional customer service
- Positive customer interactions
- Multitasking and organization
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Server
A&W Canada
02.2023 - 01.2024
Barista
Tim Hortons
01.2022 - 11.2022
Bachelor of Science - Physiology (Honors)
University of Alberta
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