BHOOMI PANDYA
Brantford,ON
Summary
Versatile and results-driven professional with proven expertise in machine operation and exceptional communication skills, honed at companies like Ferrero. Excelled in fast-paced environments, enhancing team efficiency and customer satisfaction. Mastered inventory management and problem solving, contributing to significant project successes and repeat business.
Overview
3
3
years of professional experience
Work History
General Laborer, Industrial
Ferrero
07.2022 - Current
- Collaborated with team members to complete tasks efficiently, supporting overall project objectives and deadlines.
- Demonstrated versatility in handling various job assignments, successfully adapting to different roles as needed within the team structure.
- Demonstrated adaptability by quickly learning new skills and techniques as required for specific projects or roles within the team.
- Adhered to company guidelines regarding personal protective equipment use, minimizing risk of injury on the job site.
- Assisted in loading/unloading trucks safely for shipments, ensuring secure transport of valuable materials without damage or loss.
Customer Service Representative
Walmart
08.2021 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Graduate Certificate - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON08-2024
Graduate Certificate - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON08-2023
Skills
- Loading and unloading
- Hand tool proficiency
- Machine operation
- Power tool proficiency
- Packaging and labeling
- Pallet jack operation
- Quality control inspection
- Inventory management
- Product examination
- Label tagging
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Lifting and sorting
- Warehouse safety
- Multitasking Abilities
- Excellent communication
Languages
English
Full Professional
Timeline
General Laborer, Industrial
Ferrero
07.2022 - Current
Customer Service Representative
Walmart
08.2021 - 09.2023
Graduate Certificate - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Graduate Certificate - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
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