Bhoomi Gambhir
Chatham,ON
Summary
Professional with expertise in enhancing customer experiences and optimizing operations. Proven ability to solve problems through effective communication and collaboration. Strong empathy drives successful team dynamics and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
EDUWINGS GLOBAL
LUDHIANA, PUNJAB
09.2024 - 07.2025
- Handled complaints with empathy and resolved issues promptly.
- Assisted customers with inquiries and provided relevant product information.
- Collaborated with team members to enhance service quality and efficiency.
- Answered customer inquiries and provided accurate information regarding products and services.
Warehouse Assistant
J.K. SATYAM HOSIERY
LUDHIANA, PUNJAB
06.2024 - 06.2025
- Systematically categorized and labeled products to enhance inventory management efficiency.
- Collaborated with team members daily to optimize warehouse operations.
- Coordinated with the shipping department to schedule pick-ups and deliveries.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
Customer Service Cashier
KFC
LUDHIANA, PUNJAB
05.2024 - 02.2025
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and gift card payments accurately.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
Education
PRACTICAL NURSING - HEALTH AND MEDICAL
ST.CLAIR COLLEGE
Chatham, ON08-2027
Skills
- Patient care
- Medical documentation
- Customer service and support
- Team collaboration
- Time management
- Problem solving
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Certification
- CPR AND FIRST AID
- FOOD HANDLER
- SMART SAVE
- CLIENT SERVICE SPECIALIST
References
References available upon request.
Timeline
Customer Service Representative
EDUWINGS GLOBAL
09.2024 - 07.2025
Warehouse Assistant
J.K. SATYAM HOSIERY
06.2024 - 06.2025
Customer Service Cashier
KFC
05.2024 - 02.2025
PRACTICAL NURSING - HEALTH AND MEDICAL
ST.CLAIR COLLEGE