As a seasoned Market Research Project Manager with over 3 years of experience, I have managed end-to-end research processes, from client consultation and project scoping to data collection, analysis, and reporting. I am proficient at handling multiple medium to complex research projects across various industries simultaneously, maintaining a high quality and client satisfaction standard.
Overview
7
7
years of professional experience
Work History
Sales Teammate UA
Under Armour
05.2023 - Current
Contributing to achieving and exceeding sales targets through active promotion of new products, upselling, and cross-selling strategies
Collaborating with team members to ensure smooth store operations, including restocking shelves, processing transactions accurately, and resolving customer inquiries or concerns promptly
Recognized for outstanding performance in delivering exceptional customer service and consistently achieving or exceeding sales targets
Engaging with customers in a friendly and knowledgeable manner to assist them in finding the right products based on their needs and preferences
Demonstrating in-depth knowledge of Under Armour's product line, including footwear, apparel, and accessories, to effectively communicate features, benefits, and technical specifications to customers
Senior Project Manager
UGAM SOLUTIONS (A MERKLE COMPANY)
08.2019 - 11.2022
Effectively handled multiple medium to complex market research projects, ensuring both timelines and budgets were aligned with client expectations.
Worked closely with stakeholders to define project objectives and deliverables, ensuring alignment from all sides. Through thoughtful timelines, milestone-setting, and proactive issue resolution, I ensured that all expectations were managed and met.
Partnered with senior analysts and group managers to facilitate the successful execution of advanced research initiatives. This collaborative approach enabled seamless teamwork, ensuring each project step contributed to the overall success of the initiative.
Led project kick-off meetings to ensure clear alignment on project specifications, success criteria, and timing. By setting a solid foundation upfront, I ensured that everyone involved knew exactly what to expect and what was needed to succeed.
Took initiative to deepen my understanding of market research methodologies and client business needs. This commitment to learning helped me provide research outputs that were both highly relevant and effective in meeting client goals.
Managed relationships with vendors, suppliers, and external teams, ensuring smooth coordination and workflow.
Systems Engineer & Project Coordinator
Rexus Group (Talent Pro)
04.2018 - 07.2019
Collaborated with cross-functional teams to integrate and optimize system performance
Provided technical support and training to end-users, enhancing overall system utilization and productivity
Monitored project progress, identified potential issues, and implemented corrective actions to keep projects on track
Facilitated communication between project teams, stakeholders, and clients to ensure alignment and clarity
Conducted post-project evaluations to identify areas for improvement and implement lessons learned for future projects
Education
Graduate certificate - Project Management
Algoma University
Brampton, ON
08-2024
Bachelor of Engineering - Electronics & Telecommunication
University of Mumbai
Mumbai, IN
06-2014
Skills
Research Challenges Identification
Market Trends Analysis
Forecasting
Collaboration
Project Budget Management
Cost-effective Research Solutions
Risk Identification
Mitigation Strategies
Technical sales
Customer service
Timeline
Sales Teammate UA
Under Armour
05.2023 - Current
Senior Project Manager
UGAM SOLUTIONS (A MERKLE COMPANY)
08.2019 - 11.2022
Systems Engineer & Project Coordinator
Rexus Group (Talent Pro)
04.2018 - 07.2019
Graduate certificate - Project Management
Algoma University
Bachelor of Engineering - Electronics & Telecommunication