BHOBA RAJ SAPKOTA

Seeking a challenging carrier by giving all my skills to my profession and utilize those skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness.

• Successfully completed BUSINESS LEADERSHIP PRACTICES(BLP) in McDonald’s Hamburger University, FROM DUBAI CLASS NO.47 - 2016
• Successfully completed Restaurant Leadership Practices Diploma in McDonald’s Hamburger University, FROM DUBAI CLASS NO.60 – 2014
• Successfully achieved, awarded as FAST TRACK COACH OF THE YEAR 2017 in Reza food services(Mcdonalds Jeddah k.s.a)
• Successfully achieved, awarded as Manager in-charge of the year 2014 in Reza food services(MCDONALDS JEDDAH K.S.A.)
• Attended “Feel Good Moments” Hospitality Workshop – 2018
• Successfully completed Effective Management Practices – 2012
• Successfully completed Basic Shift management course – 2011
• Global- RAY CROCK awardees, (McDonalds Jeddah, ksa) – 2022

Davisher Enterprises, McDonald’s, North Battle ford, Canada, Department Manager, Mcd- Terriortorial, 03/2022, Present

• Supervise restaurant staff and prepare schedule and assign restaurant duties.
• Ensure inventory level are checked and order supplies which are required for daily operation.
• Engage in assigning restaurant shifts and motivating staff.
• Ensure equipment at restaurant is in working order and issue maintenance orders if required.
• Assist training of new staff and ensure compliance with requirement of government health authorities.

• Total Customer Satisfaction – Each customer’s visit to the restaurant meets or exceeds the customer’s expectations of quality, service, cleanliness, and value.
• Sales Growth – Total customer satisfaction resulting in comparable sales and transaction count growth.
• Optimum Profit – A bottom line profit that is appropriate for the restaurant’s sales level.
• Motivated and Productive Staff – A full staff of people who are able to meet or exceed each customer’s expectations.

• Mr.Avinash Rawat, Operation consultant, McDonald’s – Western Region, Jeddhah, Saudi Arabia, +966 538452077, avinash.mcd@rezagroup.com
• Mr. Padam chhetri, Department Manager, McDonald’s –North Battleford, SK Canada, 306-490-2598, gorkha.prativa@gmail.com

• Excellent customer service skills
• Planning, and coordinating skills.
• Good in team work.
• Flexibility.
• Problem-solving skills.
• Data analysis and data presentations.
• Communication skills.
• Computer literacy.

• Date of Birth: 05/02/84
• Gender: Male
• Nationality: Nepalese
• Marital Status: Married