Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Associate
TSC
11.2021 - Current
Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Consistently lifted materials weighing as much as 30 pounds
Sales Associate
DC Associates
01.2018 - 03.2020
Set and achieved company defined sales goals.
Answered customer questions about sizing, accessories, and merchandise care.
Recorded accurate and efficient records in customer database.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Contributed to event marketing, sales and brand promotion.
Contributed to team objectives in fast-paced environment.
Set and achieved company defined sales goals
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Increased the sales by 10% in the first quarter.
Business Development Executive
CBitss Technologies
06.2014 - 12.2014
Built diverse and consistent sales portfolio.
Consulted with businesses to supply accurate product and service information.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Kept detailed records of daily activities through online customer database.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Built relationships with customers and community to promote long term business growth.
Managed to call over 50 customers per day.
Education
Post Graduate Diploma - Human Resources Management
Canadore College of Applied Arts And Technology
Scarborough
12.2022
Post Graduate Diploma - Project Management - Information Technology
Canadore College of Applied Arts And Technology
Mississauga, ON
04.2022
Bachelor of Technology - Computer Science
Vaishno College of Engineering
Thapkor
2016
Skills
Motivated Team Player
Occupational Health and Safety
Inventory Management and Planning
Leadership
Product Sales and Promotion
Time Management
Sales and Marketing
Teamwork and Collaboration
Certification
GBA PLUS
Timeline
Warehouse Associate
TSC
11.2021 - Current
Sales Associate
DC Associates
01.2018 - 03.2020
Business Development Executive
CBitss Technologies
06.2014 - 12.2014
Post Graduate Diploma - Human Resources Management
Canadore College of Applied Arts And Technology
Post Graduate Diploma - Project Management - Information Technology