Summary
Overview
Work History
Education
Skills
Additional Information
Availability
Timeline
Generic

Bhishan Bhishan

Winnipeg,MB

Summary

Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in English, Hindi and Punjabi with solution-oriented approach. Self-motivated, highly experienced in guest services. Outgoing when greeting and communicating with others to maintain positive atmosphere. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Amazon DA

SRTL Manitoba Ltd.
10.2021 - 12.2023
  • Excellent Driving Skills and a Responsible Attitude
  • Superb Attention to Detail
  • Quality Customer Service Skills
  • Good Time Management Skills
  • Sorting.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Protected people and equipment from hazardous materials by using correct procedures.

Front Desk Receptionist

Peterborough Inn And Suits
08.2020 - 04.2021
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
  • Responded to inquiries and room requests made online, by phone or email
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer problems and complaints.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Popeyes - Head cook and cashier

Popeyes
09.2019 - 07.2020
  • Communicated with kitchen employees, answered questions and offered insight into food preparations
  • Kept kitchen, cooking utensils and storeroom clean at all times
  • Checked freezer and refrigerator each day to verify proper functioning
  • Operated cash register, collected payments and provided accurate change
  • Helped customers find specific products, answered questions and offered product advice
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Used proper techniques to prepare food and ingredients.
  • Prepared food orders, cooking on grill and operating fry station.
  • Cleaned and organized kitchen, dining and service areas.

Intelcom loading and unloading

Intelcom Express
09.2020 - 05.2021
  • Daily interaction with co-workers, Warehouse Management
  • Maintain an excellent attendance record and an excellent safety and work quality record
  • Report any worker-public safety factors and/or equipment malfunctions
  • Cross train on all work stations within department
  • Keep work environment neat and clean
  • Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies
  • Report system problems immediately to management
  • Ability to multitask in cooking assignments as well as food handling and packaging
  • Provides exceptional customer service
  • Provides accuracy and professionalism in cash handling
  • Provided 100% customer satisfaction in shopper reports
  • Provided 100% accuracy in package handling and delivery procedures.
  • Enhanced team efficiency through proper communication and coordination during the loading process.
  • Reduced errors in cargo handling by conducting thorough inspections before loading.
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing.

Education

Fitness and Health promotion - Fitness And Health

Fleming college
Peterborough, ON
04.2021

Completion of High School - Medical And Biological Physics

St. Fateh Singh Convent School
Bathinda
04.2018

Skills

  • Issue handling
  • Front office management
  • Quick learner
  • Keenness of insight
  • Oral and writing communication
  • Technologically savvy
  • Administrative skills
  • Customer assistance and interaction
  • Cash transactions
  • Email and telephone decorum
  • Logistics and Transportation
  • Dispatch Collaboration
  • Issue Escalation
  • Clean Driving Record
  • Valid Driver's License
  • Vehicle Inspections
  • Quality Control
  • Safe Food Handling
  • Nutrition understanding
  • Knife skills
  • Allergen awareness
  • Food costing
  • Recipe Adherence
  • Information Security

Additional Information

Clean class 5 driver license, Full time

Availability

Full time and flexible schedule.

Timeline

Amazon DA

SRTL Manitoba Ltd.
10.2021 - 12.2023

Intelcom loading and unloading

Intelcom Express
09.2020 - 05.2021

Front Desk Receptionist

Peterborough Inn And Suits
08.2020 - 04.2021

Popeyes - Head cook and cashier

Popeyes
09.2019 - 07.2020

Fitness and Health promotion - Fitness And Health

Fleming college

Completion of High School - Medical And Biological Physics

St. Fateh Singh Convent School

Similar Profiles

CREATE PROFILE
Bhishan Bhishan