Bhawna Rani
Niagara falls,ON
Summary
Dependable, detail-oriented professional with a Master's degree in Management and 2+ years of experience in a fast-paced, high-volume retail environment. Experienced in training new staff, resolving customer complaints, and maintaining strict accuracy in transactions. Comfortable working in fast-paced settings requiring attention to detail, organization, and reliability. Seeking to bring strong communication and organizational skills to a supervisory role in food service.
Overview
3
3
years of professional experience
Work History
Customer Service Associate/Cashier
Walmart
Niagara falls, Canada
10.2023 - Current
- Assisted in training and orienting new team members on job duties, safety procedures, and customer service standards.
- Addressed and resolved customer complaints and concerns related to returns, pricing, and dissatisfaction, ensuring quality service standards were consistently met.
- Maintained 100% accuracy in cash, credit, and gift card transactions while strictly following corporate policies and procedures, reflecting strong attention to detail and accountability with stock and records.
- Worked in a fast-paced, high-volume environment requiring a combination of standing, walking, and repetitive tasks, while managing competing priorities reliably.
Education
Master of Management - Management
University of Niagara Falls
Niagara falls01-2026
Skills
- Staff Training & Orientation
- Customer Complaint Resolution
- Policy & Quality Compliance
- Organization & Scheduling Support
- Team Collaboration
- Reliability & Dependability
- Attention to Detail in Fast-Paced Settings
Languages
English, Fluent
Timeline
Customer Service Associate/Cashier
Walmart
10.2023 - Current
Master of Management - Management
University of Niagara Falls