Bhawna Khurana
Peterborough,ON
Summary
A driven, motivated, and hard-working individual with an ambition to succeed. Strives on achieving the perfect product and take great pride in capability of paying that special attention to tiny details. Enjoys working in a team and carrying over the passion required to create a successful and enjoyable work environment. Enjoy learning new skills and successfully applying them to an excellent result.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Friendly Indian Cuisine
Peterborough, ON
03.2023 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Customer Service Representative
Khurana Cable Vision
Jalandhar, India
11.2021 - 10.2022
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Post Graduate Diploma - Wireless Information Networking
Fleming College
Peterborough, ON06.2024
Bachelor’s in computer application (BCA) -
Guru Nanak Dev University
India05.2021
Skills
- Customer Service
- Workplace Safety
- Cleaning
- Cash Handling
- Computer Skills
- Decision-Making Capabilities
- Flexible Schedule
- Complex Problem-Solving
- Organizing Work Stations
Certification
- Smart Serve License
- Emergency First Aid CPR Level C & AED Certification
- Security Guard License
- Agent health and safety certification
- Critical incident and report training
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Team Member
Friendly Indian Cuisine
03.2023 - Current
Customer Service Representative
Khurana Cable Vision
11.2021 - 10.2022
Post Graduate Diploma - Wireless Information Networking
Fleming College
Bachelor’s in computer application (BCA) -
Guru Nanak Dev University
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