Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Denny's
09.2022 - 06.2023
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Implemented effective inventory control systems to reduce food spoilage and waste.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Certified Trainer Cook
Denny's
08.2021 - 08.2022
Increased trainee performance by implementing practical, hands-on activities during training sessions.
Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site.
Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
Planned and implemented courses of instruction accounting for individual strengths and final objectives.
Education
OFFICE ADMINISTRATION LEGAL -
COLLEGE OF THE NORTH ATLANTIC
NEWFOUNDLAND AND LABRADOR, CANADA
06.2021
ADVANCED DIPLOMA OF BUSINESS -
THE ONE INTERNATIONAL COLLEGE
SYDNEY, AUSTRALIA
11.2018
DIPLOMA OF BUSINESS -
GRAND ACADEMY
SYDNEY, AUSTRALIA
11.2017
CERTIFICATE IV IN BUSINESS -
GRAND ACADEMY
SYDNEY, AUSTRALIA
11.2016
Skills
Business operations expertise
Build and sustain an innovative work environment
Organization and prioritization
Staff Management
Inventory control and record keeping
Customer Engagement
References
Ashesh, +14168981720, Previous General Manager at Denny’s, Dixie Mississauga, ON
Marty Gray, +1(709)-746-9863, Previous General Manager at Denny’s, St.John’s, NL
Waleed, +1(709)-699-5852, General Manager at Denny's, St. John’s, NL