Bhawana Bharti

· Managed daily operations, ensuring smooth workflow and exceptional customer service.

· Supervised and trained staff to adhere to operational standards and enhance team efficiency.

· Monitored inventory and placed orders to maintain stock levels.

· Addressed customer inquiries and resolved complaints to maintain satisfaction and loyalty.

· Implemented process improvements to optimize service delivery and reduce wait times.

· Conducted product demonstrations to potential clients, enhancing customer engagement.

· Maintained detailed records of sales and interactions, ensuring efficient follow-ups.

· Monitored market trends and competitor activities to inform strategic decision-making.

• Devised automation, backup and recovery protocols to preserve and safeguard data.
• Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
• Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
• Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
• Created applications using HTML, CSS, JavaScript, and other programming languages.
• Assisted with planning, designing, coding, debugging, testing, documenting, and maintaining software applications.
• Developed REST APIs for mobile applications.