Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Conducted market research and competitive analysis to identify target audiences and opportunities for campaign optimization.
Assisted in creating and curating engaging content for social media platforms, including Facebook, Instagram, and Twitter.
Participated in the development of email marketing campaigns, including crafting compelling copy and designing visually appealing templates.
Supported the optimization of website content for search engine visibility, employing SEO best practices and tools such as Google Analytics and SEMrush.
Worked on the construction of an entire estate consisting of the primary residence, guest house and a fishing pond in my project management course. In this project, I had the Opportunity to apply project management concepts and practices, and it gave me a chance to develop familiarity with the use of predictive and Agile project management software. The assignment helped me to develop my analytical skills to assess a current situation and compare it to expected standards.