Bhavya Tandon
Server
Toronto,Ontario
Summary
Proven hospitality professional with a track record of enhancing guest experiences at Osteria Rialto. Leveraged strong work ethic and hospitality service expertise to exceed monthly sales targets by implementing effective strategies at H&M Retail. Skilled in safe food handling and guest engagement, consistently delivering satisfaction and repeat business.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Server
Osteria Rialto
05.2023 - 08.2024
- Established menu knowledge and built rapport with customers to achieve larger average order sizes, exceeding quotas.
- Collaborated with team members during rush-hour periods by taking extra orders and bringing out prepared dishes.
- Maintained clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server Assistant
Osteria Rialto
09.2022 - 05.2023
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and concerns.
- Assisted with dining room set up prior to and after service period.
Sales Associate
H&M Retail
07.2019 - 08.2022
- Constantly boosted membership percentage at checkout receiving recognition.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Arts - English Literature And Art History
University of Toronto
Toronto, ON 09.2020 - 04.2024
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Certification
Smart Serve Ontario
Timeline
Server
Osteria Rialto
05.2023 - 08.2024
Server Assistant
Osteria Rialto
09.2022 - 05.2023
Smart Serve Ontario
09-2022
Bachelor of Arts - English Literature And Art History
University of Toronto
09.2020 - 04.2024
Sales Associate
H&M Retail
07.2019 - 08.2022
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