Bhavya Gill
Calgary,Alberta
Summary
Proven Sales Manager with a track record of elevating customer satisfaction and boosting profits at Circle K through effective relationship building and staff management. Skilled in sales tracking and inventory management, adept at driving performance and achieving sales goals. Demonstrates exceptional verbal communication and decision-making abilities, enhancing team productivity and customer loyalty.
Overview
2
2
years of professional experience
Work History
Sales Manager
Circle K
07.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Merchandise Associate
Value Village
05.2023 - 02.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
Sales Associate
7-eleven
09.2022 - 01.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Diploma - Information Technology
Southern Alberta Institute of Technology
Calgary04.2024
Skills
- Relationship Building
- Staff Management
- Goals and performance
- Verbal and written communication
- Sales Tracking
- Team Oversight
- Risk Mitigation
- Customer Service
- Decision-Making
- Inventory Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Haryanvi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
Available Upon Request
Timeline
Merchandise Associate
Value Village
05.2023 - 02.2024
Sales Associate
7-eleven
09.2022 - 01.2023
Sales Manager
Circle K
07.2022 - Current
Diploma - Information Technology
Southern Alberta Institute of Technology
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