BHAVRAJ SIDHU
Edmonton
Summary
Resourceful, dedicated and driven High School student with excellent analytical skills. Demonstrating commitment to providing exceptional customer service and devoted to creating a new mould with the company. Together with giving strong organizational skills, well rounded to demonstrate devotion to working independently or within a team. Adept at boosting sales, generating frequent upsells, and hitting sales goals consistently. Proficient in software navigation and business concepts. Hard worker with a punctual nature, positive attitude and flexible approach to handling daily challenges—good communication, extroverted and fearless personality, along with organizational and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Server Assistant
Earls Kitchen + Bar
04.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Sales Associate PT/FT
Aldo Group
06.2022 - 06.2024
- Achieved personal sales and profit targets according to sales plan created by manager.
- One of the top-performing sales associates in the company
- Generated personal sales to meet or exceed established sales goals.
- Increased client retention by providing superior customer service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
Boathouse
11.2023 - 03.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
French Immersion Diploma - Bachelor of Finance
MacEwan University
Edmonton, AB06.2023
Skills
- Sales Goal Attainment
- Positive Customer Engagement
- Trilingual (French, English,Punjabi)
- Retail Store Operations
- Engaging with Diverse Customers
- Cash Register Operation
- Adept Learner
- Well Organized
- Consistently Calm, Patient, and Respectful
- Team Cooperation
- Cash Handling
- Productivity Maximization
Timeline
Server Assistant
Earls Kitchen + Bar
04.2024 - Current
Sales Associate
Boathouse
11.2023 - 03.2024
Sales Associate PT/FT
Aldo Group
06.2022 - 06.2024
French Immersion Diploma - Bachelor of Finance
MacEwan University
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