Highly motivated Financial Advisor educates clients on investment strategies, retirement planning and financial planning. Proven track record helping clients meet financial goals through sound advice and effective portfolio management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Banking Advisor/Manager Delegate
RBC Royal Bank Of Canada
08.2022 - Current
Guiding clients to secure home financing needs, totaling $2M in new lending and $3M in renewals in Q3.
Managing clients' investment goals and completing $12M in investment sales whilst strictly adhering to MFDA and RMFI Code of Conduct.
Assisting small business clients to secure lending (total of $14M annually) for scaling or maintaining current practices by partnering with Business Account Managers.
Training newly appointed BAs through shadowing and coaching on best practice management routines.
Managing Health and Safety routines at the branch level.
Coaching staff via one on one video calls or community wide coaching calls and releasing coaching videos, all over different communities across multiple regions at RBC after the adoption of the novel Client360 software (based on the Salesforce platform)
Banking Advisor
RBC Royal Bank of Canada
01.2022 - 07.2022
Achieved more than 150% of year end goals and 200% of quarterly goals by pitching more business from personal contacts as well as working closely with front line members by opening new accounts and issuing credit products.
Brought in new lending and investment deals via retailing.
Worked on several complex estate files. Created Henson Trust account (a rare form of trust account backed by the Canadian Legislation) and closed $1.5M in a single deal.
Prepared customized financial plans and recommended investment products like GICs and MFs in partnership with Investment Retirement Planners.
Curated and got approvals for 40+ lending business cases with respect to Credit Cards and Line of Credit deals on both Small Business and Personal lending fronts.
Achieved Top Performer-Newcomer Category award and Q1 quarterly award owing to the TSV generated through personal sales and referrals.
Client Advisor
RBC Royal Bank of Canada
01.2021 - 01.2022
Proactively engaged with clients to serve daily banking needs.
Averaged 89% in NPS (Net Promoter Score) rankings through the year. The score is based on customer satisfaction surveys.
Actively engaged with partners in Investment and Retirement Planning dept. and Mortgage dept. to seek new business opportunities via lead calls.
Generated new sales via referrals from lead calls and on the spot referrals during day to day operations.
Took ownership for Health and Safety and Small Business committees.
Achieved goals in Q1 and exceeded the same in Q2 as per PMDs by promoting banking solutions in a timely and accurate manner.
Customer Service agent
Badboy Furniture
02.2019 - 12.2020
Resolve customer disputes while dealing with distressed customers on a daily basis
Perform credit card fraud checks whilst working in the online support division.
Senior Lawyer
Adv. Shalini Gandharva
10.2015 - 12.2017
Drafted, filed and managed civil, criminal and commercial law cases; handled in-court proceedings.
Negotiated settlements in arbitration and mediation proceedings.
Drafted and registered several legal/commercial contracts.
Conducted extensive research involving in-depth scanning of various company reports and filings for successfully negotiating/drafting contracts.
Conducted extensive legal research involving in-depth scanning of various precedents to be used for successful closure of litigation and maintained a success rate of more than 80%.
Trained new Junior Associates on research, drafting, client counseling and handling litigation.
Created 3 work-teams with full accountability of their work & quality.
Education
Human Resource Management
Centennial College of Applied Arts And Technology
Scarborough, ON
08.2018
B.Com L.L.B.(H) -
Amity Law School
07.2015
Accomplishments
Q1 & Q3 top performer in East Toronto in Sales
Leadership Model Award
RBC branch champion for Digital Banking and Small Business Banking
Certification
Investment Funds In Canada (IFIC); Canada Securities Institute- Aug 2020
Personal Financial Services Advice (PSFA), Financial Planning-1 (FP1) & Branch Compliance Officer (BCO): Canadian Securities Institute- Pursuing
Customer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial BankCustomer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial Bank