Customer-focused Post office clerk with years of experience within fast-paced, high volume work environments. Highly personable and receptive to customers' needs. Successful in recommending strategies to improve customer service and sales desk operations.
Overview
5
5
years of professional experience
Work History
Post office clerk
Shoppers drug mart.
01.2024 - Current
Delivered exceptional customer service, resolving issues promptly and courteously.
Added accurate data entry into computer system to complete transactions.
Increased revenue through the promotion of additional postal services to meet customer needs.
Sorted mail according to size, shape and destination.
Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.
Inventory Controller
Lululemon
11.2022 - 08.2023
Promoted brand at industry events and through ongoing networking efforts.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Developed comprehensive reports on inventory levels, turnover rates, and sales trends to inform business decisions.
Collaborated with manufacturing and supply chain management.
Enhanced inventory accuracy by implementing efficient tracking and organization systems.
Dairy and frozen Associate
Walmart
01.2022 - 08.2023
Utilized customer feedback to improve product offerings.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Wrapped, boxed and weighed bakery department products.
Provided product price information to customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Worked varied hours to meet seasonal and business needs.
Hospital Janitor
Pro-fillers management Ltd.
07.2021 - 01.2022
Received positive feedback from supervisors for exceptional attention to detail when conducting deep-cleaning projects throughout the hospital.
Used time management and efficient cleaning methods to meet deadlines.
Ensured optimal facility appearance for patients, staff, and visitors through regular floor care, trash removal, and detail cleaning tasks.
Organized and used industrial cleaning products following strict safety procedures.
Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Bus cleanup
Westcoast Sightseeing
07.2019 - 11.2019
Checked and replaced windshield wipers on vehicles and equipment.
Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Promoted a positive work environment by sharing best practices and assisting fellow team members in completing tasks when needed.
Wiped down and polished interior and exterior surfaces.
Improved customer satisfaction by maintaining a clean, safe, and comfortable riding environment for passengers.
Education
Associate of Arts -
ST. Lawrence College
Vancouver, BC
12.2022
High School Diploma -
BZFS School
Fatehgarh Sahib
03.2016
Skills
Computer savvy
Customer Relationship Management
Expenses tracking
Delivery routes
Sanitation Practices
Productivity and Time Management
Professional Skills And Abilities
Strong multi tasking skills with ability to remain calm and efficient in the fast-paced working environment.
Ability to provide prompt and effective service to customers.
High proficiency in written and oral communication.
Adequate knowledge of Ms Word, Ms Power point and Ms Excel.
Patiently handled and helped customers who could not communicate properly in English.
Effectively managed pre-ordering stock and inventory.
Handled situations effectively with appropriate solution for it.