Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Business Management.
Overview
11
11
years of professional experience
Work History
Retail Sales Supervisor/Manager of Operations
Takhini Gas Private Limited
10.2022 - Current
Negotiated favorable pricing terms with vendors while maintaining positive relationships, allowing for better profit margins without sacrificing quality.
Managed store budget effectively, ensuring expenses stayed within predetermined limits while maintaining a high level of customer satisfaction.
Ensured compliance with all state employment laws by staying up-to-date on regulations affecting hiring practices, payroll standards, benefits administration, and more.
Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Developed sales incentives that motivated team members to reach their full potential, resulting in higher overall performance for the store.
Managed day-to-day staffing and handled scheduling for all store employees.
Recruited, hired and trained (6) associates to develop into productive team members with excellent product knowledge.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Warehouse Supervisor
FSJ Mattress World Limited (Ashland Furniture)
01.2022 - 10.2022
Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
Enhanced employee productivity through effective training programs and performance evaluations.
Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Assisted in designing customized solutions for clients requiring specialized support or unique storage accommodations within the warehouse space.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Revised and developed procedures to reduce risk and achieve compliance.
Retail Business Owner
G- Mart Gujarat Mart
09.2019 - 09.2021
Introduced a customer loyalty program that rewarded repeat shoppers with exclusive discounts, enticing them to return more frequently.
Maximized profitability by setting and enforcing stringent budgetary guidelines for the efficient allocation of resources.
Analyzed sales data to identify trends, adjust inventory levels, and plan future merchandising efforts accordingly.
Implemented a robust point-of-sale system that improved transaction accuracy and streamlined store operations.
Developed strong relationships with vendors, negotiating favorable terms for product purchases and deliveries.
Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
Launched an e-commerce platform to reach new customers and increase overall revenue.
Administrative Director
GJ 2 Internet Private Limited
03.2018 - 08.2021
Facilitated meetings among various departments to address challenges or issues affecting the organization''s goals.
Implemented document control procedures to ensure accuracy in all administrative tasks.
Directed daily operations, ensuring smooth workflow and effective resource allocation.
Oversaw recruitment efforts, attracting top talent and reducing time-to-fill open positions.
Managed budgetary concerns for the department, reducing overall expenses while maintaining operational efficiency.
Increased employee productivity through the development of training programs and performance evaluations.
Production Director
Achyut Packaging Private Limited
09.2015 - 08.2019
Implemented lean manufacturing principles to reduce waste and increase operational efficiency.
Enhanced production efficiency by streamlining processes and implementing time-saving strategies.
Managed a team of production staff, providing guidance, training, and performance evaluations to foster professional growth.
Coordinated with sales and marketing departments to align production goals with market demand forecasting.
Facilitated clear communication between management teams across all departments ensuring cohesive decision-making collaboration towards shared objectives.
Developed standard operating procedures to ensure consistency in product manufacturing and improve overall productivity.
Continuously improved production process through data analysis, identifying areas for improvement and implementing necessary changes.
Planned and implemented production schedules and develop project budget.
Business Owner
Achyut Polymers
05.2013 - 09.2015
Mitigated risks by developing comprehensive contingency plans for various potential scenarios.
Spearheaded community outreach efforts to enhance brand awareness among local customers and stakeholders.
Implemented efficient systems for inventory management, order processing, and shipping logistics.
Established strong customer relationships through excellent communication and attentive service.
Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Education
Master of Science - Health Care Administration, USA
Northern Virginia University
Annandale, Virginia, United State Of America
10.2010
Bachelor of Science - Bachelor of Pharmacy
S C S Collage Of Pharmacy
Harapanhalli, Davangiri, Karnataka, India
10.2007
Skills
Business Development
Strategic Planning
Performance Management
Staff Management
Business Planning
Customer Relationship Management (CRM)
Time Management
Team Leadership
Revenue Forecasting
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Retail Sales Supervisor/Manager of Operations
Takhini Gas Private Limited
10.2022 - Current
Warehouse Supervisor
FSJ Mattress World Limited (Ashland Furniture)
01.2022 - 10.2022
Retail Business Owner
G- Mart Gujarat Mart
09.2019 - 09.2021
Administrative Director
GJ 2 Internet Private Limited
03.2018 - 08.2021
Production Director
Achyut Packaging Private Limited
09.2015 - 08.2019
Business Owner
Achyut Polymers
05.2013 - 09.2015
Master of Science - Health Care Administration, USA