Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

BHAVIKA SENGHANI

Brampton,ON

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

11
11
years of professional experience

Work History

Sales Manager

Classic Ironmongers Limited
01.2017 - 01.2024
  • Lead and motivated a team of 7 and achieved sales goals and exceeded revenue targets.
  • Fostered strong relationships with over 600 key clients, resulting in an increase in client retention and satisfaction from 85%-95%.
  • Analyzed market trends of over 400 products and competitor activities to identify business opportunities and tailor sales strategies accordingly.
  • Conducted regular sales meetings to review performance metrics, discuss challenges, and provide ongoing training to enhance the team's capabilities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Sales Associate

Classic Ironmongers Limited
07.2012 - 01.2017
  • Promoted products on social media, generating 10% more sales per month.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with the sales team and drove an increase in sales through frequent engagement with customer, suggestive selling and product demonstration.
  • Daily interaction and my degree of customer service gained customers who trusted my advice and services.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

General Arts and Science Certificate -

SHERIDAN COLLEGE
01.2025

Certificate - Business Management

OSHWAL COLLEGE
01.2011

Skills

  • Sales Strategy Implementation
  • Customer Relationship Management
  • Leadership
  • Communication
  • Product Knowledge
  • Relationship Building
  • Staff Management
  • Microsoft Office
  • Sage Software

Timeline

Sales Manager

Classic Ironmongers Limited
01.2017 - 01.2024

Sales Associate

Classic Ironmongers Limited
07.2012 - 01.2017

General Arts and Science Certificate -

SHERIDAN COLLEGE

Certificate - Business Management

OSHWAL COLLEGE

Similar Profiles

CREATE PROFILE
BHAVIKA SENGHANI