Bhavika Patil
Calgary,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Transportation Safety and Compliance Coordinator
Spartan Freight Systems Inc.
05.2022 - 07.2024
- Auditing driver logbook
- Make sure drivers are in compliance with Hours of services according to Ministry of transportation (MTO) & US Department of Transportation regulations (USDOT)
- Hiring Drivers & Owner operators (driver qualification File, IDs, CVOR Abstract, driver activation using Transplus software)
- Processing IRP application i.e applying for IRP Plates and IRP renewal
- Activation of truck in Transplus software
- Make an arrangement to have decals on truck
- Preparing truck binder with all required documents
- Applying for DTOPS, KYU and HUT permit for trucks going to US
- Renewing IFTA, CVOR ,NMFTA SCAC, HUT, Filling IFTA, KYU, HUT,CT
- Managing clearing house company account to send consent to drivers (conduct the query) and arrange drug test appointment for drivers
- Conducting annual query for the drivers
- Have driver do their random drug test
- Scanning and printing all the driver documents & Truck/trailer documents
- Answering calls regarding driver hiring and any safety related issues
- Analysis Company CVOR level 2 & SMS Report
- Using ELD software(PEOPLENET) to create driver IDS and auditing driver logbooks
- Also, Managing Samsara dash cam reports and taking actions accordingly
- Pull driver CVOR & Abstract if require during hiring time and extract CVOR & Abstract for all active drivers for annual review extract driver PSP for the drivers going to US
- Maintain roadside inspection and tickets documentation and make sure action are taken as according to the report
- Make sure all vehicle maintenance are maintained properly as per company's policies and are up to date.
Transportation Safety and Compliance Coordinator
5K Solutions and Services Inc
01.2017 - 03.2020
- Maintain drivers log according to Ministry of transportation & US Department of Transportation regulations
- Determine all drivers have their application filled out and are in compliance with policies and procedure; recommend corrective actions as required
- Manage and maintain all Driver Qualification files
- Ensuring all documents are up to date
- Train drivers on E-logs
- Schedule Pre employment Drug and Alcohol Test
- Screening the incoming calls and forwarding them to appropriate departments
- Filling quarterly fuel tax
- Auditing driver paper and e-logs and follow up on any discrepancies
- Make sure all vehicle maintenance are maintained properly as per company's policies and are up to date
- Maintain roadside inspection and tickets documentation and make sure action are taken as according to the report
- Making sure drivers are accurately completing accident/incident reports when required
- Preparing all the client for the insurance audit, MTO audit and DOT Audit
- Monitor companies Commercial Vehicle Operator's Registration and Department of Transportation Safer record on monthly and quarterly basis.
Customer Service Representative
TecProtec Asia Private Limited
01.2015 - 03.2016
- Provided support to customers regarding progress of claims, policy content and customer's responsibilities up sold policies
- Coordinated with underwriters and other departments
- Handling end to end claims of the customers.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Collecting document, doing scrutiny of the document, scanning the document and uploading document in CRM and forwarding it to underwriter for the approval.
Customer Service Representative
State Bank of India General Insurance
08.2011 - 11.2012
- Maintain proper co-ordination with other branches
- Major daily activity is preparation of corporate and small medium enterprise policy, making endorsement, renewal of policy, preparation of MIS, documentation
- Co-ordination claims dept
- With respect to providing them require document to settle the claims
- Making policy reference entry in excel and daily sending branch PR MIS report to head office, keeping track of inward entry.
Back Office Executive
Larsen and Toubro Insurance Limited
02.2011 - 08.2011
- Maintain proper co-ordination with other branches, sales agent
- Major daily activity is scrutiny of proposal, preparation of proposal in system, preparation of policy, making endorsement, renewal of policy, preparation of MIS, documentation
- Keeping Track of Inward entry
- Handle the queries of Walk-in Customer.
Education
Master of Commerce in Commerce -
University Of Mumbai
Mumbai04.2010
Bachelor of Commerce in Banking and Insurance -
University Of Mumbai
Mumbai05.2008
Skills
Microsoft Office
Auditing
Compliance Monitoring
Regulatory knowledge
Legal Compliance
Audit Coordination
Documentation Management
Information Gathering
Document analysis
Compliance documentation
Highesteducation
Master's Degree
Languages
English
Full Professional
Hindi
Full Professional
Marathi
Full Professional
Gujarati
Professional Working
Timeline
Transportation Safety and Compliance Coordinator
Spartan Freight Systems Inc.
05.2022 - 07.2024
Transportation Safety and Compliance Coordinator
5K Solutions and Services Inc
01.2017 - 03.2020
Customer Service Representative
TecProtec Asia Private Limited
01.2015 - 03.2016
Customer Service Representative
State Bank of India General Insurance
08.2011 - 11.2012
Back Office Executive
Larsen and Toubro Insurance Limited
02.2011 - 08.2011
Master of Commerce in Commerce -
University Of Mumbai
Bachelor of Commerce in Banking and Insurance -
University Of Mumbai
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