BHAVIKA PATEL
Guelph
Summary
Quick-learning and detail-oriented professional with over 4+ years of experience in administrative support, customer service, data management, and team coordination. Skilled at handling confidential records, maintaining accuracy under pressure, and adapting to new tools and processes quickly. Eager to apply strong organizational skills and problem-solving abilities to master new duties in the optometric and optical fields.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
Edmonton
10.2024 - 07.2025
- Oversaw daily operations, maintained accurate records, and handled scheduling.
- Provided exceptional customer service and resolved inquiries with professionalism.
- Trained and supervised staff, ensuring timely and precise completion of tasks.
- Managed inventory control and discrepancy resolution.
Supervisor
Tim Hortons
Cambridge
09.2022 - 09.2024
- Oversaw daily operations, maintained accurate records, and handled scheduling.
- Provided exceptional customer service and resolved inquiries with professionalism.
- Trained and supervised staff, ensuring timely and precise completion of tasks.
- Managed inventory control and discrepancy resolution.
Computer Operator
SP3 Technologies
Surat
06.2020 - 01.2022
- Performed high-volume data entry with accuracy and attention to detail.
- Generated reports to support operations and improve process efficiency.
- Maintained confidentiality while managing sensitive records.
HR Recruiter
Supro Consultancy
Surat
10.2017 - 06.2019
- Managed candidate documentation, interview scheduling, and records.
- Coordinated with teams to ensure smooth hiring processes.
Education
Post-Graduate Certificate - Web Development
Conestoga College
12.2023
Bachelor of Engineering - Computer Science & Engineering
MGITER
05.2017
Skills
- Patient & Customer Service Support
- Scheduling & Record Management
- Data Entry & Reporting
- Inventory Tracking & Purchase Orders
- Communication & Team Coordination
- Quick learner
- Strong attention to detail
Certification
- Office Suite Proficiency (Excel, Word, Outlook), Conestoga College
- Payroll Cycle, Coursera, 05/01/25
- Payroll Professional, Coursera, 05/01/25
Timeline
Supervisor
Tim Hortons
10.2024 - 07.2025
Supervisor
Tim Hortons
09.2022 - 09.2024
Computer Operator
SP3 Technologies
06.2020 - 01.2022
HR Recruiter
Supro Consultancy
10.2017 - 06.2019
Post-Graduate Certificate - Web Development
Conestoga College
Bachelor of Engineering - Computer Science & Engineering
MGITER
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