Bhavika Dattani
Toronto
Summary
Dynamic Quality Assurance Lead at Canada Goose with a proven track record in enhancing quality control processes and driving continuous improvement initiatives. Skilled in KPI analysis and staff training, I excel in fast-paced environments, ensuring compliance and boosting supplier performance while fostering strong team collaboration.
Overview
6
6
years of professional experience
Work History
Quality Assurance Lead
Canada Goose
Toronto
06.2023 - Current
- Coached, mentored and motivated QC managers and inspectors to improve quality control process.
- Conducted internal audits of the quality management system, identified non-conformances and developed corrective action plans.
- Monitored supplier performance against established standards for material inputs used in production processes.
- Ensured compliance with industry standards and regulatory guidelines for quality management systems.
- Oversee Continuous Improvement projects (Kaizens) to enhance manufacturing, product development, andcustomer service processes.
- Provided technical assistance to manufacturing teams, and implemented preventative measures to reduce non-conformance.
Department Manager
H&M Hennes & Mauritz
Toronto
02.2023 - Current
- Managed senior-level personnel working in marketing and sales capacities
- Created and enforced department policies, procedures and standards to establish productivity and quality
- Developed and managed department budget to monitor financial performance and minimize expenses
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up
Store Manager
Laline
10.2021 - 02.2023
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
- Answered product questions with up-to-date knowledge of sales and promotions
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Located operational issues and implemented appropriate process improvements to promote workplace safety and productivity
Assistant Manager
Suzy Shier
02.2021 - 10.2021
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees
- Delegated daily tasks to team members to optimize group productivity
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Enhanced sales by implementing merchandising and promotional improvements
Internship Student
Suzy Shier
Toronto
06.2019 - 07.2019
Education
Fashion Management -
George Brown College
ON, Canada01.2020
Skills
- Proficient in Microsoft Office
- KPI Analysis
- Inventory management
- Good communication skills
- Ability to work under pressure
- Ability to work in a fast-paced environment
- Staff Training & Development
Timeline
Quality Assurance Lead
Canada Goose
06.2023 - Current
Department Manager
H&M Hennes & Mauritz
02.2023 - Current
Store Manager
Laline
10.2021 - 02.2023
Assistant Manager
Suzy Shier
02.2021 - 10.2021
Internship Student
Suzy Shier
06.2019 - 07.2019
Fashion Management -
George Brown College
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