Bhavika Babbar
Product Analyst
Oshawa,ON
Summary
Experienced Product Analyst and Quality Assurance professional with 6+ years of expertise in functional and non-functional testing, API validation, mobile testing, and Agile product delivery. Skilled in automation at both framework and execution levels, with hands-on experience in planning, scripting, and analyzing automated test results. Proven track record of ensuring software reliability, usability, and compliance through comprehensive testing and cross-functional collaboration. Proficient in tools such as Azure DevOps, Postman, SQL, and JIRA. Dedicated to enhancing product quality and user experience through structured testing and continuous process improvement.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Product Analyst
Jonas Software
09.2023 - 07.2025
- Led product analysis for multiple SaaS applications, aligning features with client and business needs
- Created user stories, acceptance criteria, and functional requirements, and maintained backlogs in Jira and Azure DevOps
- Collaborated with cross-functional teams (QA, Dev, UX/UI, Stakeholders) in Agile environments
- Analyzed user feedback and market trends to support roadmap planning and feature prioritization
- Conducted functional, API (Postman), SQL, and mobile testing across devices to validate feature behavior and usability
- Participated in automation execution and collaborated with engineers to review test failures and ensure CI/CD reliability
- Gained domain expertise in POS systems; validated workflows for performance, reliability, and end-user readiness
Quality Assurance Analyst (Contract)
Bridgemarq Real Estate Services
03.2023 - 09.2023
- Designed and executed detailed test plans and cases based on business requirements and UX flows
- Performed end-to-end and integration testing across staging and production environments
- Developed SQL-based data validations and Postman API tests (auth, CRUD, error conditions)
- Identified edge cases via exploratory testing; ensured AODA compliance during accessibility testing
- Participated in defect triage, created QA documentation templates, and contributed to reusable testing standards
Quality Assurance Engineer
Yangaroo
10.2018 - 01.2023
- Led QA efforts for web and mobile platforms; implemented regression and feature test coverage
- Developed automation scripts using Selenium (C#); improved testing efficiency by 40%
- Integrated QA into CI/CD pipelines with TeamCity; ensured high-quality builds and releases
- Applied BDD methodology (Gherkin) to bridge communication between QA, Dev, and Product teams
- Managed test case traceability and defect lifecycle in Azure DevOps and Jira
- Mentored junior QAs and contributed to internal tools for mock data and test environment setup
Education
Post-Graduation Diploma - Computer Technology
Centennial College
Toronto, ON 01.2015 - 01.2016
Post-Degree Diploma - Computer Applications
NIELIT
01.2013 - 01.2014
Bachelor's Degree - Computer Applications
PTU University
01.2010 - 01.2013
Skills
- Azure DevOps, JIRA, Postman
- Visual Studio, Git, TeamCity
- SQL, HTML, CSS, JavaScript, XML
- Selenium (C#/Java)
- Manual Testing, Regression Testing
- Functional Testing, Non-Functional Testing
- API, Mobile and Cross-Browser Testing
- Sprint/Roadmap Planning
- Test Plans and Documentation
- Agile (Scrum), SDLC, Bug Life Cycle
- Requirement Gathering, User Stories
- Automation Framework Exposure
Certification
Certified Associate of Software Testing
Timeline
Product Analyst
Jonas Software
09.2023 - 07.2025
Quality Assurance Analyst (Contract)
Bridgemarq Real Estate Services
03.2023 - 09.2023
Quality Assurance Engineer
Yangaroo
10.2018 - 01.2023
Post-Graduation Diploma - Computer Technology
Centennial College
01.2015 - 01.2016
Post-Degree Diploma - Computer Applications
NIELIT
01.2013 - 01.2014
Bachelor's Degree - Computer Applications
PTU University
01.2010 - 01.2013
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