Bhavik Patel
Saskatoon,SK
Summary
Proven track record of enhancing delivery efficiency and customer satisfaction at Intelcom by meticulously planning routes and managing time effectively. Demonstrated expertise in GPS navigation and a commitment to safety, alongside a positive attitude and professional customer service, significantly improved operational outcomes.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Intelcom
Saskatoon, SK
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Maintained clean and safe vehicle, contributing to positive image of company.
Pharmacy Assistant
Walmart
Saskatoon
07.2022 - 07.2024
- To assist with the technical functions of dispensing prescriptions.
- To provide superior, timely, and pleasant service to customers.
- Ensure customers requiring counselling are referred to the Pharmacist.
- Maintain and control the cash register in the dispensary.
- Receive new and repeat prescription orders by SOPs.
- Prepare and submit orders with the exception, of controlled drugs and narcotics.
- Adjudicate third-party billing, online and manage manual Third-Party accounts.
- Answer the telephone and refer to a pharmacist when necessary.
- Manage incoming faxes according to Pharmacy Standards of Practice.
- Accurately file completed documentation as per Pharmacy Standards of Practice.
- Data entry for new prescriptions, and managing refill request processing.
- Efficiently count, package, and label prescriptions as per Pharmacy Standards.
- Adhere to all confidentiality and privacy requirements.
Executive Quality Assurance
Shanku's Pharmaceuticals
Gujarat, India
03.2013 - 05.2022
- Issued and reviewed batch manufacturing and batch packing records.
- Distributed GMP documents to other departments.
- Carried out in-process quality assurance activity.
- Reviewed filled batch manufacturing records.
- Reviewed protocols, sanitization log books and analytical data.
- Reviewed equipment qualification documents.
- Reviewed SOPs and their implementations.
- Reviewed vendor documentation.
- Reviewed change control and deviations.
Education
Master Of Pharmacy - Pharmacy
Pacific College of Pharmacy
12.2012
Bachelor In Pharmacy - Pharmacy
Pacific College of Pharmacy
10.2010
Diploma Of Pharmacy - Pharmacy
Ganapat University
06.2007
Skills
- Positive Attitude
- Customer Service
- Valid class-5 Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Punctual and Reliable
- Safe Driving
- Loading and unloading
- Clean Driving Record
- GPS and route planning
- Safe Driving Record
References :
Biren Patel (Custom courier) - 6393189900
Kamlesh Chaudhary (Custom courier) - 6399983035
Timeline
Delivery Driver
Intelcom
04.2024 - Current
Pharmacy Assistant
Walmart
07.2022 - 07.2024
Executive Quality Assurance
Shanku's Pharmaceuticals
03.2013 - 05.2022
Master Of Pharmacy - Pharmacy
Pacific College of Pharmacy
Bachelor In Pharmacy - Pharmacy
Pacific College of Pharmacy
Diploma Of Pharmacy - Pharmacy
Ganapat University